Build a CRM software for hospitality industry
Manage guest profiles, track loyalty, and automate notifications in an AI-powered CRM software built with AI to fit your hotel's workflow.
Build exactly what your hotel needs
Customize a CRM software for hospitality industry that looks sleek and modern. Add only the features you need, and iterate as processes evolve.
Guest profile management
Reservation pipeline tracking
Automated guest notifications
Loyalty program tracking
Ask AI guest insights
Housekeeping task assignment
Unify your guest data in real time
Connect reservation systems, guest logs, and loyalty databases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give front desk, marketing, and management the right tools and access. Set up secure logins and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different staff members tailored dashboards, so the concierge sees guest profiles while managers see reservation pipelines and insights.
User groups
Give different staff members tailored dashboards, so the concierge sees guest profiles while managers see reservation pipelines and insights.
Automations
Streamline your guest operations with Softr Workflows. Trigger native notifications for VIP check-ins or status changes to keep service levels high.
Works on any device
Access and update your CRM software for hospitality industry on the go. All apps are mobile-ready out of the box for roving staff and management.
Easy, secure logins
Use Google, email, or SSO logins to give your team fast, secure access to guest records—no IT tickets or complex passwords needed.
Security
Keep sensitive guest and reservation data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level of your app.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your hospitality CRM in minutes with AI—no manual configuration or complex hospitality tech stacks needed.
Consolidate your stack
Add features like reservation pipelines, guest insights, or loyalty tracking as your workflows evolve—no rebuilds.
Flexible as you grow
Start with a CRM, then add staff dashboards, housekeeping portals, or feedback forms—all in one place, no extra seats.
Generate a custom CRM software for hospitality industry
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your CRM software for hospitality industry
Describe your guest management needs. Softr's AI builds your hospitality CRM in minutes.