Manage intakes, track statuses, and issue payouts in an AI-powered system built with AI to fit your insurance firm's specific workflow.




Customize your claims management system with the exact steps and views your team needs. Add features as processes evolve—no code needed.





Connect claim records, adjuster logs, and policy data with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Give different insurance team members tailored access and dashboards, so each role sees just the claims and settlement data they need.
Give different insurance team members tailored access and dashboards, so each role sees just the claims and settlement data they need.
Streamline your internal processes with Softr Workflows. Trigger native notifications or status changes when a new claim is submitted or an adjuster is assigned.
Access and update your claims management system on the go. Field adjusters can easily log notes and upload photos from any mobile device out of the box.
Use Google, email, or SSO logins to give your internal team fast, secure access to the claims database—no IT tickets needed.
Keep sensitive claimant and policy data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level of your tool.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your claims management system in minutes with AI—no manual setup or complex configuration needed.

Add features like adjuster scheduling, auto-summaries, or payment status tracking as your workflows evolve.

Start with a claims tool, then add agent dashboards, intake forms, or client portals—all in one place.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A claims management system is a secure internal tool where your operations and insurance teams can log in to manage the lifecycle of a claim, including intake forms, supporting documentation, settlement statuses, and communication logs. It centralizes all case data in one place, so your adjusters don't have to rely on fragmented emails or manual Excel sheets. This makes it easier to stay organized, speed up processing times, and provide a more transparent experience for both claimants and internal stakeholders.
Softr is the first AI-native platform for building business software. It makes it easy to build a claims management system that fits the specific workflows of your insurance or legal team. You can describe your case management needs to the AI Co-Builder to instantly generate your claims database, adjustor dashboards, and approval logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a pre-built insurance template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, or your existing SQL database. You have full control to adjust the layout visually, decide which adjusters see specific claim types, and brand it to match your company. It's quick to get up and running, simple to update as regulations change, and flexible enough to scale with high claim volumes.
You can include a wide range of features in your claims management system, depending on what your internal workflow looks like. A great claims app usually mixes classic functional blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let adjusters query claim histories conversationally, or set up Database AI Agents to automatically summarize long incident reports or detect potential fraud patterns.
- Vibe Coding Blocks – Build complex, custom UI elements—like a dynamic settlement calculator—using the AI Code block to "vibe code" exactly what your finance team needs.
- Softr Workflows – Build native automations (like automatic email triggers to claimants) that notify users whenever a claim status is updated to 'Approved' or a payment is disbursed.
- User Portals & Logins – Securely manage access so adjusters only see their assigned cases while managers maintain a high-level view of all active claims.
- Forms & Data Collection – Capture incident reports with custom file uploads for photos, medical records, and digital signatures.
- Dashboards & Charts – Visualize claim cycle times and payout metrics with real-time charts and executive summaries.
- Lists & Advanced Filtering – Display and manage your claims with searchable tables, kanban boards for pipeline stages, and detailed case record views.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need a custom document viewer? Use the Vibe Coding block to generate it with AI.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a claims management system in Softr by simply describing your claim fields, approval stages, and adjuster roles to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like claimant authentication, database relationships, and SOC2-compliant security—natively. This means you get the speed of vibe coding without the "Day Two" headaches of manual code maintenance. You describe it, Softr builds it, and your claims team can start processing cases instantly.
Yes. You can manage multiple claims teams or regional adjusters in a single internal tool. Each staff member only sees the claim files and sensitive claimant data assigned to them, based on their login and specific role. This is essential for insurance providers or TPAs managing thousands of cases across different departments or geographies.
Yes, you can. You don't need to bring your claim data from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and allows you to define claim numbers, policy details, and incident logs directly.
But if you already have claim records in tools like Airtable, Google Sheets, HubSpot, or even a SQL database, you can connect those too. You can also use the REST API connector to sync data from external policy administration systems. Either way, you have full control over how your claims data is structured and displayed.
Softr Databases is the recommended native, relational data source for Softr. It is built explicitly for business apps, offering the highest performance for large datasets and instant automation triggers for claim status changes because the data is native to the platform.
If you already have your claims data elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, BigQuery, and more. You can even integrate multiple data sources into the same app—so your system could pull in policy data from a SQL database and claim documents from Airtable at once. Most sources support real-time, two-way sync, ensuring your adjusters always work with the latest information.
Yes, Softr gives you full control over how your team experiences the claims management system. You can customize the layout, navigation, and intake forms to match your internal SOPs. Each page or table can be shown or hidden based on job level, so junior adjusters only see their queue while senior managers can view high-value settlement approvals.
You can also set up different user roles, such as Adjuster, Lead, or External Legal Counsel—and define exactly what each role can view or edit. For example, investigators might only have 'read' access to medical records, while finance can 'edit' payout fields. This level of customization is crucial for keeping sensitive claimant information secure and ensuring a clean workflow for every team member.
Yes, you can fully white-label your claims management system in Softr. You can use your own insurance company logo, corporate brand colors, typography, and a custom domain like 'claims.yourcompany.com' to make the tool feel like a native part of your IT ecosystem. You can also remove all Softr branding, providing a professional and consistent experience for your internal staff and partners.
Yes, you can. Softr gives you a lot of flexibility to control the design of your claims management system. You can adjust the interface to match your operational requirements, choosing how case data is grouped and how adjusters navigate between different policy sections.
To display your claims data efficiently, you can add blocks tailored to the workflow:
- Table blocks – to show vast lists of active claims, policy IDs, or historical payouts.
- List or Card blocks – to highlight new incident reports or flagged priority cases.
- Detail View – to show comprehensive claim files, including photos and adjuster notes, in one view.
- Forms – for intake of new claims or internal audit checklists.
- Charts – to track loss ratios or average claim turnaround times.
- Calendar blocks – to display scheduled inspections or legal hearing dates.
If your compliance requirements or internal processes change, you can update the system instantly via the visual builder.
Softr is built with enterprise-grade security in mind, which is vital for claims management. All data is encrypted in transit (TLS) and at rest. You have full control over role-based permissions, allowing you to hide sensitive claimant PII (Personally Identifiable Information) from unauthorized users.
For apps using Softr Databases, your data is stored in a secure environment with SOC 2 Type II compliance and hosting in Europe (Germany). For apps connected to external legacy databases via SQL or API, Softr doesn't store your sensitive claim data—it simply displays it in real-time based on your specific visibility rules. You are always in control of who can access or modify your records.
It is fully production-ready. Unlike many AI tools that merely "vibe code" fragile scripts that are difficult to secure, Softr builds your claims management system on a stable, business-grade foundation.
We handle the critical infrastructure—like secure login, granular data permissions, and scalable hosting—natively. This solves the "Day Two" problem for insurance teams: you get the speed of instant AI generation without the risk of managing unreliable code. Your app is secure, scalable, and ready for your adjusters to start processing real cases from day one.
Softr is the first AI-native platform for building business software. Unlike pure "vibe coding" tools that generate code your IT team can't maintain, or traditional no-code platforms that require weeks of manual configuration, Softr's AI Co-Builder creates claims apps on a secure, pre-baked foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your claim tables, user roles, and dashboards in minutes, then use visual drag-and-drop controls for precise refinement. You get the agility of AI with the reliability of corporate-grade infrastructure (auth, roles, and hosting) already built-in. It’s designed for operations teams who need to move from an idea to a live internal tool on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your claims management system to your entire tech stack. You can automate tasks using Softr Workflows—like triggering an SMS alert when a claim is paid—or sync with tools like DocuSign for settlement agreements.
Softr also supports REST API and webhooks for advanced workflows, such as pushing claim data into an accounting system or pulling vehicle valuation data into a report. Whether you need to automate email updates or display data from external CRM systems, you can build it into your claims tool without writing a single line of code.
Get started for free. Describe what you need and Softr's AI builds your insurance software in minutes.