Build your own common issue resolution log
Track recurring tickets, manage fixes, and analyze trends in an AI-powered system built with AI to fit your help desk team's workflow.
Tailor your resolution log to your needs
Customize your setup with the exact issue categories and status views your team needs. Add features as support processes evolve—no code needed.
Log recurring support issues
AI-powered resolution suggestions
Automated fix documentation
Resolution status tracking
Issue frequency analysis
Member technical resource portal
Unify your support data in real time
Connect ticket spreadsheets, bug trackers, and history logs with real-time sync—or manage everything in Softr Databases. Create one source of truth for your resolutions.
Custom access for every team. Built-in security.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different team members tailored access and dashboards, so agents see logs and managers see high-level frequency analysis.
User groups
Give different team members tailored access and dashboards, so agents see logs and managers see high-level frequency analysis.
Automations
Streamline your support logs with Softr Workflows. Trigger native notifications or status changes whenever a resolution is updated.
Works on any device
Access and update your resolution log on the go. All apps are mobile-ready out of the box, allowing for updates from any location.
Easy, secure logins
Use Google, email, or SSO logins to give your support team fast, secure access to the log—no IT tickets needed.
Security
Keep internal support data safe with SOC2 and GDPR compliance, plus fine-tuned access control to protect sensitive technical documentation.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your resolution log in minutes with AI—no manual configuration or complex ticketing setup needed.
Consolidate your stack
Add features like frequency analysis, status tracking, or automated fixes as your volume grows—no rebuild needed.
Flexible as you grow
Start with a resolution log, then add knowledge bases, feedback forms, or internal dashboards—all in one place.
Generate a common issue resolution log with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your common issue resolution log
Describe what you need. Softr's AI builds your custom support tools in minutes.