Build a retail CRM in minutes
Track customer profiles and loyalty points in an AI-powered retail CRM built with AI to fit your eCommerce store's specific workflow.
Build exactly what your store needs
Customize your retail CRM setup with the exact steps and views your sales team needs. Add features as shopper journeys evolve—no code needed.
Customer profile management
Loyalty points tracking
Omnichannel sales pipeline
Inventory level alerts
AI sales insights
Support ticket resolution
Bring all your customer data together in real time
Connect store transactions, loyalty data, and support tickets from other systems with real-time sync—or manage everything in Softr Databases. One source of truth for retail.
Custom access for every team. Built-in security.
Give store managers and sales associates the right tools and access. Set up secure logins and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different retail team members tailored access and dashboards, so each role sees just the customer data they need to drive sales.
User groups
Give different retail team members tailored access and dashboards, so each role sees just the customer data they need to drive sales.
Automations
Streamline your retail processes with Softr Workflows. Trigger native automations for low inventory alerts or loyalty tier updates automatically.
Works on any device
Access and update your retail CRM on the shop floor or from the warehouse. All apps are mobile-ready out of the box.
Easy, secure logins
Use Google or email logins to give your sales team fast, secure access to shopper data—no IT tickets or complex setups needed.
Security
Keep sensitive customer and transaction data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your retail CRM in minutes with AI. No dev time needed—just describe your store's customer management needs.
Consolidate your stack
Add features like loyalty tracking, AI sales insights, or omnichannel alerts as your brand grows—no rebuild needed.
Flexible as you grow
Start with a retail CRM, then add vendor portals, dashboards, or shared forms—all in one place with no extra tools.
Generate a fully custom retail CRM with AI in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your retail CRM. No code needed.
Describe your store's needs. Softr's AI builds your custom retail CRM in minutes.