Build helpdesk and project management software
Manage tickets and track project progress in an AI-powered system built with AI that you customize to fit your team's workflow.
Build exactly what your team needs
Customize your helpdesk and project management software setup with the exact steps for ticket resolution and milestone tracking your team needs.
Unified support ticket intake
Task progress and tracking
Collaborative document storage
AI-powered project insights
Internal approval workflows
Automated status notifications
Unify your project and support data in real time
Connect ticket logs, task boards, and team documentation with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give helpdesk agents and project leads tailored access and dashboards, so each role sees just the tickets and milestones they need to focus on.
User groups
Give helpdesk agents and project leads tailored access and dashboards, so each role sees just the tickets and milestones they need to focus on.
Automations
Streamline your internal processes with Softr Workflows. Trigger native notifications or status updates when a ticket is closed or a task is completed.
Works on any device
Access and update your helpdesk and project tools on the go. Update ticket status or task progress from your phone with mobile-ready layouts.
Easy, secure logins
Use Google, email, or SSO logins to give your team fast, secure access to support requests and project data—no IT tickets needed.
Security
Keep internal project and support data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level of your internal tool.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your helpdesk and project management software in minutes with AI—no manual configuration needed.
Consolidate your stack
Add features like ticket automation, time tracking, or team approvals as your project workflows evolve.
Flexible as you grow
Start with a helpdesk, then add project boards, dashboards, or resource tools—all in one place with no extra cost.
Generate a custom helpdesk and project tool in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your helpdesk and project software
Go from idea to live project management tool in under an hour. Build and customize your system without code.