Capture diner feedback, analyze sentiment, and distribute rewards in an AI-powered system built with AI to fit your restaurant's workflow.




Customize diner feedback forms with the exact questions and logic your team needs. Add features like dashboards and alerts as processes evolve.






Connect customer reviews, loyalty data, and staff reports with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Give managers, staff, and diners the right views and access. Set up secure logins, user groups, and granular survey permissions in minutes.
Softr apps are mobile-ready by default. Diners can open surveys on their phones via QR code or link, with no extra design work needed from you.
Softr apps are mobile-ready by default. Diners can open surveys on their phones via QR code or link, with no extra design work needed from you.
Build native automations to handle instant manager alerts for negative feedback or send automated loyalty vouchers once a survey is completed.
Provide separate logins for different user groups, like regional managers and location staff, creating personalized dashboards for each user.
Apply rules for different team roles. Customize who can view raw response data and who can edit survey forms at the most granular level.
Protect diner information and feedback from security threats. Softr is fully compliant with SOC2 and GDPR regulations to keep data safe.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your restaurant survey platform in minutes with AI—no manual setup or complex configuration required.

Add features like sentiment analysis dashboards or manager alerts as your feedback loops evolve—no rebuild needed.

Start with surveys, then add staff portals, dashboards, or inventory tools—all in one place with no extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A restaurant survey platform is a dedicated digital space where your guests can easily provide feedback on their dining experience, staff service, and food quality. It centralizes all feedback, ratings, and customer suggestions in one place, so you don't have to manualy track comment cards or dig through disparate review sites. This makes it easier to track performance trends and provide a better experience for both your diners and your kitchen staff.
Softr is the first AI-native platform for building business software. It makes it easy to build a restaurant survey platform that fits the unique workflow of your hospitality group or local eatery. You can describe your feedback goals to the AI Co-Builder to instantly generate your database, survey pages, and reporting logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a high-conversion survey template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable or Google Sheets to sync with your POS data. You have full control to adjust the layout visually, decide which managers see specific location data, and brand the platform to match your restaurant's identity. It's quick to launch during service, simple to update with seasonal menu questions, and flexible enough to scale across multiple locations.
You can include a wide range of features in your restaurant survey platform, depending on what your feedback loop looks like. A great feedback app usually mixes classic survey blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let managers query guest sentiment conversationally, or set up Database AI Agents to automatically categorize feedback into themes like "Service Speed" or "Food Temperature."
- Vibe Coding Blocks – Build complex, custom UI elements—like a dynamic tipping calculator or interactive floor map—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an instant Slack alert for a 1-star review) that trigger notifications or sync data whenever a guest submits a survey.
- User Portals & Logins – Securely manage access so location managers only see feedback for their specific branch, while regional directors maintain a full view.
- Forms & Data Collection – Capture guest information with custom fields, star ratings, image uploads for food quality checks, and conditional logic.
- Dashboards & Charts – Visualize your Net Promoter Score (NPS) and server performance metrics with real-time charts and summaries.
- Lists & Advanced Filtering – Display and manage responses with searchable tables, sentiment filtering, and detailed customer profile views.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need a custom loyalty point display? Use the Vibe Coding block to generate a tailored component with AI.
Vibe coding is all about moving fast and using AI to build exactly what you need for your hospitality business. You can "vibe code" a restaurant survey platform in Softr by simply describing your requirements—like wanting a multi-step guest satisfaction form with automated follow-ups—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like guest authentication, secure data storage for contact info, and role-based access for staff—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing complex code for your survey logic. You describe it, Softr builds it, and it’s ready for your restaurant team to start collecting insights instantly.
Yes. You can manage multiple restaurant locations or internal teams in a single platform. Each manager only sees the survey results and guest data assigned to their specific location, based on their login and role. This is useful for franchise owners, hospitality groups, or any business working with multiple stakeholders across different service shifts.
Yes, you can. You don't need to bring guest lists or historical survey data from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and allows you to store guest responses and menu feedback perfectly within the application you build.
But if you already have guest data in tools like Airtable, Google Sheets, HubSpot, or even SQL databases from your POS system, you can connect those too. You can also use the REST API connector to bring in data from external reservation platforms. Either way, you have full control over how your survey results are structured and displayed to your management team.
Softr Databases is the recommended native, relational data source for your restaurant survey platform. It is built explicitly for business apps, offering high performance for high-traffic survey periods, instant automation triggers for negative feedback alerts, and a lightning-fast experience because the data is native to the platform.
If you already store customer records elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, and more. You can even integrate multiple data sources into the same app—so your platform could pull in customer emails from HubSpot and save their survey responses to Softr Databases simultaneously. Most sources support real-time, two-way sync, ensuring your reporting dashboard is always up to date with the latest table-side submissions.
Yes, Softr gives you full control over how guests and staff experience your restaurant survey platform. You can customize the survey layout, steps, and questions to match your menu and service style. Each page or reporting block can be shown or hidden based on who's logged in, so a server might only see their personal tips and ratings while a GM sees profit and loss data.
You can also set up different user roles, such as Server, Manager, or Franchise Owner—and define exactly what each role can view or edit in the dashboard. For example, guests can only submit their own feedback via a public form, while internal executives can manage all historical records. You can also create personalized views for regional managers by filtering data based on their assigned territory.
This level of customization is especially useful when managing guest sentiment across different shifts or cities. It helps keep the data clean, secure, and tailored to the needs of every team member.
Yes, you can fully white-label your restaurant survey platform in Softr. You can use your own logo, brand colors, custom typography, and a custom domain to make the survey feel like a natural extension of your restaurant's digital presence. You can also remove all Softr branding, ensuring your guests and staff only see your brand's identity when providing or reviewing feedback.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your restaurant survey platform. You can adjust colors to match your brand's aesthetic, fonts to match your menu, and the page structure to optimize for mobile phones at the table. You can also choose how each report is laid out and set what specific managers see when they check their daily stats.
To display your survey data and guest insights, you can add different types of blocks:
- Table blocks – to show a list of recent guest comments and star ratings
- List or Card blocks – to highlight top-performing staff members or popular dishes
- Detail View – to show one specific guest response in full detail
- Forms – for capturing survey data, including photo uploads of receipts or food
- Charts – to show trends in food quality or service speed over time
- Calendar blocks – to track feedback peaks during holidays or special events
If your menu or survey questions change for a new season, it's easy to go back and make updates instantly in the visual builder.
Softr is built with security in mind for sensitive guest information. All data is encrypted in transit (TLS) and at rest, and your surveys are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can access guest contact details or manager reports. You can set up role-based permissions, manage staff users directly within your data source, and apply visibility rules to ensure that personal guest data remains private.
For platforms using Softr Databases, your survey results are stored in a secure environment with SOC 2 Type II compliance. For apps connected to your own external data sources like SQL or Airtable, Softr doesn't store your data—it just displays it in real time for your managers. You're always in control of your data and who can view or export guest feedback.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile code that collapses under high guest traffic—Softr builds your restaurant survey platform on top of a stable, business-grade foundation.
We handle the "boring 80%" (like guest form validation, mobile-responsive hosting, and manager permissions) natively, so you don't have to. This solves the "Day Two" problem of AI: you get the speed of instant generation for your custom questions without the headache of managing raw, unreliable code in the middle of a busy Friday night shift. Your platform is secure, scalable, and ready for your staff to deploy to tables from day one.
Softr is the first AI-native platform for building specialized business software like restaurant survey platforms. Unlike basic form builders that are limited in reporting, or complex traditional no-code tools that take weeks to learn, Softr's AI Co-Builder creates a full-featured app with a database and manager dashboard in minutes.
What sets it apart is the hybrid advantage: you can use AI to generate your survey structure and logic instantly, then use visual controls to brand it for your restaurant. You get the speed of AI with the reliability of business-grade infrastructure (user roles for staff, secure data storage for guest emails, and high-performance hosting) already built-in. It's designed for restaurant owners and managers who want to move from a basic feedback form to a full-scale insights platform on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your survey platform to the rest of your hospitality stack. You can automate tasks like sending a discount code via email after a negative review using Softr Workflows, or sync guest contact info with Mailchimp. Softr also supports REST API and webhooks to connect with your POS or loyalty programs.
Whether you need to trigger a manager alert for low food ratings or sync guest preferences with your reservation system, you can build it into your platform without writing code.
Get started free. No setup time or dev work needed. Describe your perfect workflow and let AI build it in minutes.