Knowledge Base Template
An internal tool to provide employees with easy access to up-to-date information (HR policies, product knowledge, sales assets) and answers to common questions.
What can I do with this internal knowledge base template?
The main purpose of this template is to provide your team with a comprehensive internal knowledge base. Here are the workflows it supports:
Admin, manager, and employee logins
Secure logins, with different content views and actions for different access levels.
Content collections and owners
Display different content collections (e.g. product knowledge, HR policies), each with a collection owner who can manage the content.
Easy editing
Collection owners and admins can easily edit content entries, add and remove documents, and more.
Search functionality
Make it easy for team members to find information across collections.
Commenting and feedback
Team members can comment on individual pieces of content, or request content that may be missing from the knowledge base.
Responsive design
Allow users to access the platform from any device with a fully responsive design.
"Softr has allowed our company to think innovatively about our resources. It has organized everything from our team events, to detailed and categorized project notes so that we can always be on top of correspondence happening throughout the team."
Rachel Quimby, Business Strategy Manager, DCW Cost Management
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"Softr provided us with a unique combination of robust data management and feature creation tools combined with easy-to-edit content modules.”
Oliver Thomas, Maker Digital Systems Architect, MIT
FAQ
Because the knowledge base is an internal tool accessed by internal team members only, you can invite users to the platform or import your users list to give them access. Learn more about signup in our signup options help doc.
Softr takes security seriously and applies best practices such as server-side authentication, AWS storage, and more to make sure your data is safe and easy to access.
As soon as you click the Use the template button, you'll be immediately taken to Softr studio and can start working on the template. If you don't have a Softr account, you'll be prompted to register first (a Free account will work just fine).
Softr connects with Airtable, Google Sheets, SmartSuite, HubSpot, BigQuery, monday.com, Notion, SQL data sources, and more. This client portal template can only be used with Airtable, but if you don't have your data in this tool, you can start an app from scratch and connect to another supported data source. Use this template as a guide to the sections you might want to add to your app.
