Build your own self service portal, no code required
Empower users to access resources and manage tasks with a customizable portal tailored to your organization’s unique requirements.
Customize your portal around your processes
Build a self service portal that matches your team’s workflow. Add only the tools you need now, and update as your requirements change.
Profile management
Service request submission
Request status tracking
Knowledge base access
Document upload and management
Communication and messaging
Unify your service data in real time
Connect support tickets, customer inquiries, and knowledge bases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your service operations.
Give every user a custom, secure experience.
Build a fully branded self service portal with personalized access for users. Set up secure logins, user groups, and permissions in minutes.
Easy, secure logins
Your self service portal is mobile-ready out of the box. Users can access resources or submit requests anytime, anywhere.
Works on any device
Your self service portal is mobile-ready out of the box. Users can access resources or submit requests anytime, anywhere.
Automations
Connect with your existing tools to automate ticketing, approvals, or updates and reduce manual requests.
User groups
Create separate logins for different user groups, delivering personalized dashboards to each self service user.
Advanced permissions
Customize who sees which resources or actions—set granular permissions for different user groups.
Security
Protect self service user information with robust SOC2 and GDPR compliant security measures.
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Give customers an AI teammate
Customers get instant, accurate answers right in your portal—AI uses your latest data for support that’s always up to date.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your self service portal in minutes with drag-and-drop blocks and prebuilt portal templates.
Consolidate your stack
Easily add new request types, resources, or automations as your users’ needs change.
Flexible as you grow
Combine FAQs, ticketing, and user management in one portal—no switching between tools.
Build a fully custom self service portal in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your self service portal easily