Build it service request software in minutes
Manage tickets, track assets, and view reports in an AI-powered help desk built with AI to fit your IT support workflows.
Build exactly what your team needs
Customize an IT help desk that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Automated ticket submission
Smart tech assignment
Request status tracking
IT asset management
AI incident insights
SLA approval workflows
Bring all your support data together in real time
Connect ticketing systems, asset trackers, and CRMs with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your IT support team.
Custom access for every team. Built-in security.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different staff members tailored help desk dashboards, so technicians and employees see just what they need.
User groups
Give different staff members tailored help desk dashboards, so technicians and employees see just what they need.
Automations
Streamline your IT processes with Softr Workflows. Trigger automated ticket assignments or SLA status updates instantly.
Works on any device
Access and update service requests on the go. All apps are mobile-ready out of the box.
Easy, secure logins
Use Google, email, or SSO logins to give your employees fast, secure access to submit tickets—no dev work needed.
Security
Keep internal IT data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your help desk in minutes with AI. No complex IT configuration needed—just describe what your support needs.
Consolidate your stack
Add features like asset tracking, SLA workflows, or approvals as your service needs evolve—no rebuild needed.
Flexible as you grow
Start with a help desk, then add client portals, dashboards, or forms—all in one place, with no extra tools.
Generate it service request software with AI.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your it service request software
Describe your IT workflows. Softr's AI builds your help desk in minutes—no code required.