Build it service request software, no code required
Manage requests, track resolutions, and improve IT support with a customizable solution tailored to your organization's needs.
Build exactly what your team needs
Set up your IT service request portal with only the features and views your team needs. Adjust your setup anytime as workflows or needs change.
Request submission form
Ticket tracking dashboard
Technician assignment
Status updates & notifications
Knowledge base access
Service request analytics
Unify your service request data in real time
Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your requests.
Custom access for every team. Built-in security, no dev time.
Empower your IT team with a secure help desk tool. Assign roles, set permissions, and streamline service requests—no coding or IT support required.
Advanced permissions
Give IT staff, managers, and end users tailored dashboards, so each role sees only their relevant tickets and updates.
User groups
Give IT staff, managers, and end users tailored dashboards, so each role sees only their relevant tickets and updates.
Automations
Connect with Make, Zapier, or N8N to automate ticket routing, notifications, and status updates for your IT team.
Works on any device
Access and manage IT requests from any device. The help desk app is mobile-ready for support on the go.
Easy, secure logins
Allow IT teams and users to log in securely using Google, email, or SSO—no extra IT setup needed.
Security
Protect sensitive IT data with SOC2 and GDPR compliance, plus detailed access controls for every team member.
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An AI teammate for IT teams
Let your team ask AI for ticket updates or solutions—answers come instantly, right inside your IT service platform from Softr.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Spin up your IT service request portal in minutes using drag-and-drop blocks and templates.
Consolidate your stack
Easily add ticket routing, status updates, or self-service options as your IT support needs change.
Flexible as you grow
Manage service requests, team dashboards, and knowledge bases—all in one help desk platform.
Build a fully custom IT service request software in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your Help Desk solution today