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Issue Tracker

Product

Engineering

Customer Support/Success

IT & Operations

Track and manage bugs and issues in one place.

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Features and functionality

Make sure all your bugs are accounted for and fixed.

Issue reporting

Anyone in the company (including non-engineering teams) can report new issues.

Issue Management

Engineering team members can assign issues, see issues assigned to them, and change status.

Different access levels

Separate logins for engineering and non-engineering teams.

Search and filtering functionality

Find any issue through advanced search and filtering.

Responsive design

A fully responsive design, allowing each user to access the platform from any device.

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Overview

The Issue Tracker template is a handy tool for engineering teams to collect issues from across the company departments and keep track of them all in one place. The customizable form allows anyone in the team to report new issues, which are then organized into a directory with categorization, assignees, filtering, and so on. Additionally, each user of the platform can filter out the issues reported by or assigned to him/her.

For a full overview, check out this tutorial

How it works

Click the "Use Template" button on this page to start the template setup. You need to have Softr and Airtable/Google Sheets accounts though to get started (start with the free plans and upgrade later on when scaling). The template includes a preconfigured Airtable/Google Sheets database ready to collect issues. When you're done seting up the template, start inviting your team members to the platform to begin collaborating and resolving bugs.

FAQ

What is an issue tracking tool?

An issue tracking tool is normally used by engineering teams within a company to manage various cases and track their progress from start to end.

Do I need a Softr account to use the template?

As soon as you click the Use the template button, you'll be immediately taken to Softr studio and can start working on the template. If you don't have a Softr account, you'll be prompted to register first (a Free account will work just fine).

Can I use the Issue Tracker template with a free Softr account?

All the Softr templates are completely free of charge and can be used with any of the Softr subscription plans. However, Free and Starter plans have a limitation on the number of application users, so you might need to consider a higher subscription plan if you need to have full Memberships access.

Build your Issue Tracker today

Proceed with the template and have your web app ready within hours

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Achieving a 90% adoption rate with an internal curriculum hub

The two defining characteristics of Softr that have made me choose this platform vs others have been its usability and flexibility.

Derek Thurber Senior Learning Designer, Arizona State University

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