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Everything you need for making your customers successful
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Customer Feedback
Customer Onboarding
NPS Tracker
Issue Tracker
Community Forum
Create unique customer onboarding experiences
Create custom onboarding steps for your customers to ensure a consistent and seamless onboarding experience for every customer.
Centralize and analyze all your customer feedback
Centralize your customer research and feedback. Use real-time reports and dashboards to gain a better understanding of the data.
Efficiently manage and resolve customer tickets
Create a powerful ticketing and issue-tracking system, organize incoming customer requests, assign tickets and resolve them quickly.
Engage with customers
Create a community forum for loyal customers to connect, share ideas and requests, and discuss experiences with your product or service.
Provide self-serve learning tools and resources
Create a knowledge base for educational resources, FAQ, help documentation, or troubleshooting guide so customers can self-serve.
Stay on track with real-time reporting
Create custom interactive dashboards for your team and stakeholders to track goals, project outcomes, product health, and keep everyone in sync on progress and impact.
Customer service portals
Improve customer satisfaction with user-friendly service portals that let customers manage their profiles, personalize their experience and access a knowledge hub.
Bring all your data under one roof
Connect Softr with over 5000+ of your favorite apps with Zapier and Make. Sync your team with calendars, book appointments, send messages and notifications, and more.
