Build your own hotel CRM, no code required
Manage guest relationships, track bookings, and enhance service with a customizable CRM tailored to your hotel's unique needs.
Customize your CRM around your processes
Design a hotel CRM that fits your team’s daily workflow. Add only the features you need now, and adjust your setup as your operations evolve.
Guest profile management
Reservation and booking tracking
Task and housekeeping scheduling
Automated guest communications
Billing and invoice management
Issue and feedback collection
Bring all your guest data together in real time
Connect spreadsheets, booking systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your hotel operations.
Custom access for every team. Built-in security, no dev time.
Empower your hotel staff with tailored access and tools. Set up secure logins, user groups, and granular permissions for front desk, housekeeping, and management—all with no IT needed.
Advanced permissions
Give front desk, housekeeping, and admin staff tailored dashboards—each role sees the info and tasks relevant to them.
User groups
Give front desk, housekeeping, and admin staff tailored dashboards—each role sees the info and tasks relevant to them.
Automations
Connect with hotel tools to automate guest check-in notifications, housekeeping tasks, and follow-up reminders.
Works on any device
Let staff manage reservations or guest requests from any device—mobile-ready apps keep everyone connected.
Easy, secure logins
Staff can log in securely with email, Google, or SSO—no IT tickets required for quick, safe access.
Security
Protect guest and booking data with SOC2 and GDPR compliance, plus fine-tuned access controls for your hotel teams.
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An AI assistant for hotel teams
Hotel staff can ask AI about guests, bookings, or sales—all within your CRM, with instant answers from live data.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your hotel CRM in minutes with drag-and-drop blocks and tailored templates.
Consolidate your stack
Add features like booking tracking or guest profiles as your hotel’s needs change—no rebuild needed.
Flexible as you grow
Start with your CRM, then add staff portals, request forms, or dashboards—all in one platform.
Build a fully custom hotel CRM in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your hotel CRM in minutes