Gather insights, manage attachments, and track sentiment in an AI-powered portal built with AI that you customize to fit your business.




Customize a client feedback collection portal that looks sleek out of the box. Add only the features you need, and iterate as workflows evolve.






Connect feedback logs, client profiles, and survey data from various tools—or manage everything in Softr Databases. Create a single source of truth for your business content.
Give each user the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Softr apps are mobile-ready by default. Allow clients to upload feedback or screenshots on the go using a downloadable PWA—no extra design work needed.
Softr apps are mobile-ready by default. Allow clients to upload feedback or screenshots on the go using a downloadable PWA—no extra design work needed.
Build native automations to trigger internal notifications or status updates automatically whenever a client submits new feedback or an attachment.
Provide separate logins for different clients and team members, ensuring each can view their specific feedback history and satisfaction dashboards.
Set granular rules to customize who sees specific feedback entries and which actions they can take, such as approving a response or viewing sentiment data.
Protect sensitive client information and file attachments from security threats. Softr is fully compliant with SOC2 and GDPR regulations.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your client feedback collection portal in minutes with AI—no manual configuration or setup needed.

Add features like sentiment analysis or internal approval workflows as your feedback process evolves over time.

Start with a feedback portal, then add client dashboards or support forms—all in one place without extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A client feedback collection portal is a secure space where your customers can log in to submit suggestions, report issues, and view the status of their feedback. It keeps all surveys and feature requests in one place, so you don't have to rely on scattered emails or messy spreadsheets. This makes it easier to stay organized and provide a more responsive experience for your clients and product teams.
Softr is the first AI-native platform for building business software. It makes it easy to build a client feedback collection portal that fits the way your product or service team works. You can describe your feedback loop to the AI Co-Builder to instantly generate your database, feedback forms, and voting logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, or HubSpot to keep your feedback synced. You have full control to adjust the layout visually, decide which clients see which roadmap items, and brand it to match your company. It's quick to get up and running, simple to update, and flexible enough to grow with your user base.
You can include a wide range of features in your client feedback collection portal, depending on your product lifecycle. A great feedback app usually mixes classic functional blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let your product managers query common customer complaints conversationally, or set up Database AI Agents to automatically categorize and sentiment-tag new feedback submissions.
- Vibe Coding Blocks – Build complex, custom UI elements—like a dynamic feedback voting leaderboard—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an automatic Slack alert for high-priority feedback) that trigger whenever a client submits a new entry.
- User Portals & Logins – Securely manage access so each client can only view their own private tickets or participate in public community boards.
- Forms & Data Collection – Capture actionable insights with custom ratings, file uploads for screenshots, and conditional logic.
- Dashboards & Charts – Visualize feedback trends and Net Promoter Scores with real-time charts and summaries.
- Lists & Advanced Filtering – Display your product roadmap with searchable tables, kanban boards for feature progress, and detailed request views.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need something more custom? Use the Vibe Coding block to generate a tailored component with AI. And if your feedback process evolves, it's easy to update the portal later.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a client feedback collection portal in Softr by simply describing your requirements—like wanting a custom star-rating system or a specific upvoting layout—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like authentication, feedback submission logic, and data security—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing raw code. You describe it, Softr builds it, and it’s ready for your clients to start sharing insights instantly.
Yes. You can manage feedback for multiple client accounts or different product lines within a single portal. Each user only sees the feedback threads or roadmaps assigned to them, based on their login and role. This is useful for SaaS companies or agencies working with multiple stakeholders who need private, dedicated feedback channels.
Yes, you can. You don't need to bring your data from elsewhere to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and integrates perfectly with your feedback collection forms.
But if you already have existing feedback in tools like Airtable, Google Sheets, HubSpot, Notion, or SQL, you can connect those too. You can also use the REST API connector to bring in user interactions from other sources. Either way, you have full control over how your feedback data is structured and displayed in your portal.
Softr Databases is the recommended native, relational data source for Softr. It is built explicitly for business apps, offering the highest performance for real-time feedback submissions and instant automation triggers, ensuring a lightning-fast experience because the data is native to the platform.
If you already have your client lists or feature requests elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, BigQuery, and more. You can even integrate multiple data sources into the same app—so your portal could pull in customer profiles from HubSpot and store feedback records in Softr Databases simultaneously. Most sources support real-time, two-way sync, so any changes in your app or data source stay in sync automatically.
Yes, Softr gives you full control over how users experience your feedback portal. You can customize the submission forms, roadmap views, and navigation to match your brand and workflow. Each feedback block can be shown or hidden based on who's logged in, so every client sees only the projects or modules relevant to them.
You can also set up different user roles, such as basic user, power user, or internal reviewer—and define exactly what each role can view or edit. For example, customers can only see their own suggestions, while your internal product team can manage and respond to all feedback. You can also create personalized views by filtering data based on the logged-in user.
This level of customization is especially useful when you're managing beta testers and general users in the same app. It helps keep the experience clean, secure, and tailored to each user type.
Yes, you can fully white-label your client feedback collection portal in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the portal feel like a professional part of your product ecosystem. You can also remove all Softr branding, so your clients only see your company's identity while they provide critical insights.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your client feedback collection portal. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your feedback data, you can add different types of blocks depending on what you need:
- Table blocks – to show a high-level view of all submitted requests and their status.
- List or Card blocks – to highlight featured suggestions or recently completed updates.
- Detail View – to show the full context of a single feedback item and admin responses.
- Forms – for capturing new feedback and bug reports.
- Charts – to show the distribution of feature requests by category or priority.
- Calendar blocks – to display expected release dates and project milestones.
If your feedback categories or design needs change later, it's easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All feedback data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can view and edit feedback. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive user information across your entire app.
For portals using Softr Databases, your data is stored in Softr's secure environment, with all data hosted in Europe (Germany) and SOC 2 Type II compliance. For apps connected to external data sources like Airtable or SQL, Softr doesn't store your data—it just displays it in real time based on your access settings. You're always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile, custom code that is hard to maintain or secure—Softr builds your feedback portal on top of a stable, business-grade foundation.
We handle the "boring 80%" (like user authentication, secure hosting, and granular permissions for private feedback) natively, so you don't have to. This solves the "Day Two" problem of AI: you get the speed of instant generation without the headache of managing raw, unreliable code. Your app is secure, scalable, and ready for your clients to use from day one.
Softr is the first AI-native platform for building business software. Unlike pure "vibe coding" tools that generate fragile code, or traditional no-code tools that require manual configuration of complex logic, Softr's AI Co-Builder creates feedback apps on top of a secure, production-ready foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your feedback database, app structure, and logic in minutes, then use visual controls for precise editing of your roadmap views. You get the speed of AI with the reliability of business-grade infrastructure (auth, roles, permissions, and hosting) already built-in. It's designed for product teams who want to move from prototype to production on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your feedback portal to the rest of your stack. You can automate tasks using Softr Workflows, such as sending a notification to Slack when a high-value client submits a bug, or sync with tools like Intercom. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send feature requests to Jira, trigger automated thank-you emails, or display user demographics from other tools, you can build it into your portal, without writing code.
Describe what you need. Softr's AI builds your custom feedback system in minutes.