Build a Zendesk client portal without code
Track tickets, share documents, and view support history in an AI-powered Zendesk client portal you customize to fit your brand's workflow.
Build exactly what your clients need
Customize your Zendesk client portal setup with the exact steps and views your brand needs. Add features as support processes evolve—no code.
Real-time ticket tracking
Secure support request forms
Private knowledge management
AI ticket summaries
Client document sharing
Automated status notifications
Bring all your support data together in real time
Connect spreadsheets, Zendesk tickets, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Give every user a custom, secure experience.
Give each user the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Easy, secure logins
Softr apps are mobile-ready by default. Turn into a downloadable app in one click so clients can track support requests on the go with no extra design needed.
Works on any device
Softr apps are mobile-ready by default. Turn into a downloadable app in one click so clients can track support requests on the go with no extra design needed.
Automations
Build native automations with Softr Workflows to handle status notifications, ticket updates, and record syncing whenever support details are changed.
User groups
Provide separate logins for different tiers of clients, and create personalized dashboards that show relevant knowledge base articles for each user group.
Advanced permissions
Apply rules for different clients. Customize who sees which tickets, and which comments or files they can access, at even the most granular level.
Security
Protect sensitive client information from security threats with a platform that is fully compliant with SOC2 and GDPR regulations.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your Zendesk client portal in minutes with AI—no manual setup or complex configuration needed.
Consolidate your stack
Add features like ticket summaries, document sharing, or approvals as your support workflows evolve.
Flexible as you grow
Start with a portal, then add knowledge bases, feedback forms, or dashboards—all in one place.
Generate a custom Zendesk client portal with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your Zendesk client portal in minutes
Describe what you need. Softr's AI builds your Zendesk client portal in minutes.