Build a Freshdesk client portal without code
Give customers secure access to tickets, a knowledge base, and account details in a Freshdesk client portal built with AI just for you.
Tailor your Freshdesk client portal to your needs
Customize your Freshdesk client portal setup with the exact steps and views your team and customers need. Add support features as you evolve.
Secure ticket submission
Real-time status tracking
Knowledge base access
AI-powered ticket summaries
Profile and account management
Customer feedback collection
Unify your support data in real time
Connect Freshdesk tickets, customer profiles, and knowledge base articles with real-time sync—or manage it in Softr Databases. Create one single source of truth.
Give every user a custom, secure experience.
Give each customer the right views and access in a fully branded portal. Set up secure logins, user groups, and granular permissions in minutes.
Easy, secure logins
Your Freshdesk client portal is mobile-ready by default. Turn it into a downloadable app in one click so customers can track help tickets on the go.
Works on any device
Your Freshdesk client portal is mobile-ready by default. Turn it into a downloadable app in one click so customers can track help tickets on the go.
Automations
Build native automations to handle ticket status updates, send email notifications, and sync data whenever a customer submits feedback.
User groups
Provide separate logins for different tiers of customers, and create personalized dashboards for each user to see their specific request history.
Advanced permissions
Apply rules so customers only see their own tickets, while your team sees everything. Customize who can edit, view, or close requests at a granular level.
Security
Protect sensitive customer support information from threats. Softr is fully compliant with SOC2 and GDPR regulations for total peace of mind.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your Freshdesk client portal in minutes with AI—no dev time or complex configuration needed.
Consolidate your stack
Add features like ticket summaries, feedback forms, or secure file sharing as your needs grow.
Flexible as you grow
Start with a portal, then add dashboards, CRMs, or internal tools—all in one place with no extra costs.
Generate a custom Freshdesk client portal with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your Freshdesk client portal in minutes
Describe what you need. Softr's AI builds your custom support portal in minutes, no code needed.