Build your own common issue resolution log, no code required
Track and resolve issues efficiently with a customizable log tailored to your team's workflow, ensuring seamless problem management.
Customize your issue resolution log
Set up your log with only the fields and workflows your team needs. Add new features or views anytime as your processes evolve—no coding required.
Issue submission form
Automated issue assignment
Status tracking dashboard
Resolution communication log
Resolution documentation upload
Resolution feedback collection
Unify your issue resolution data in real time
Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for issue tracking.
Custom access for every team. Built-in security, no dev time.
Give support staff and managers the right tools for tracking and resolving issues. Set up secure logins, user groups, and permissions—no IT help needed.
Advanced permissions
Provide tailored dashboards for agents, supervisors, or admins—each sees just what they need to resolve issues efficiently.
User groups
Provide tailored dashboards for agents, supervisors, or admins—each sees just what they need to resolve issues efficiently.
Automations
Connect with tools like Make, Zapier, or N8N to automate notifications, ticket assignments, and status updates.
Works on any device
Access and update your help desk on the go. Support staff can respond from any device, anywhere.
Easy, secure logins
Support teams log in quickly and securely using Google, email, or SSO—no hassle required.
Security
Keep support data safe and compliant with SOC2 and GDPR standards, with fine-tuned access controls at every level.
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An AI teammate for your help desk
Let customers ask AI about issues and solutions—get instant answers from live data right inside your help desk portal.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Set up your help desk issue log in minutes with simple drag-and-drop and ready templates.
Consolidate your stack
Add features like tagging, notifications, or status tracking as your help desk needs change.
Flexible as you grow
Manage tickets, team dashboards, and resolution logs—all in one place, no extra tools required.
Build a fully custom issue log in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your common issue resolution log tool