Manage customer data, streamline interactions, and enhance service with a custom database app tailored to your small business needs.


Create a customer database tailored to your workflow. Add only the views and features your team needs today, and adjust as your business grows.
Connect spreadsheets, CRMs, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your customers.
Manage your customer database with tailored access for each teammate. Give sales, support, or management the tools they need—no IT help required.
Provide each team role with custom dashboards so they see just the customer info relevant to them.
Provide each team role with custom dashboards so they see just the customer info relevant to them.
Automate tasks like follow-ups or record updates by connecting your CRM with Make, Zapier, or N8N.
Access and update customer data from any device. Your CRM stays mobile-ready out of the box.
Let your team log in securely with Google, email, or SSO—set up access quickly for new members.
Keep customer information safe with SOC2 and GDPR compliance, plus role-based access controls.
Sales reps can ask AI for customer info or insights right inside your CRM—answers come fast, all from live data.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your small business CRM in minutes—just drag, drop, and start managing customer info.
Easily add features like notes, reminders, or team access as your customer base expands.
Manage contacts, sales pipelines, and forms in one place—no extra tools or logins needed.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












Small business customer database software is a secure platform where you can organize and manage all of your customer information in one place. It allows your team to track contacts, store details, view customer history, and keep notes—all in an accessible and organized manner. This eliminates the need for spreadsheets or scattered records, helping you streamline communication and better serve your customers.
Softr makes it simple to create small business customer database software tailored to your needs. You can connect your existing data sources, such as Airtable, Notion, or Google Sheets, and set up a centralized hub where your team can add, update, and view customer records securely.
Everything can be customized without coding—you can start with a template or build from scratch, adjust the layout, decide who can access or edit data, and brand it for your company. It’s quick to launch, easy to update, and flexible enough to grow with your business. This helps you stay organized and provide better service to your customers.
You can add a variety of features to your small business customer database software, depending on your workflow. Common features include:
\- User logins – so team members can securely access customer data
\- Custom dashboards – to display key customer metrics or recent activity
\- Forms – for adding new customers or updating existing records
\- File uploads – to attach contracts, proposals, or notes to customer profiles
\- Search and filters – to quickly find specific customers or details
\- Tables, lists, and detail views – to organize contact info, communication logs, or sales history
\- Comments or status updates – to keep track of interactions or follow-ups
\- Charts – to visualize sales trends or customer engagement
\- Permissions and roles – so different team members only access what they need
All these features can be created using Softr’s drag-and-drop builder, so you can quickly adapt your database as your needs evolve.
No coding is needed. You can build your small business customer database software entirely with Softr’s visual editor. Everything from the layout to user permissions can be set up and customized without writing any code.
Yes, you can manage multiple customers or teams within the same small business customer database software. Each user will only see the customer records and information that are relevant to them, based on their login and assigned role. This is particularly useful if your business supports several clients or departments and needs to keep data organized and secure.
Softr supports a wide variety of data sources for your small business customer database software. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also integrate data from other sources using the REST API connector.
You’re not limited to a single source. You can pull in multiple data sources into your database application, so you can, for example, display customer data from both Google Sheets and HubSpot in one place. Most sources support real-time, two-way sync, keeping your records consistent and up to date across platforms.
Yes, Softr gives you complete control over how users interact with your small business customer database software. You can customize the layout, navigation, and information to match your brand and your workflow. Each page or section can be shown or hidden depending on who is logged in, so every user only sees the customer data that is relevant to them.
You can also define different user roles, such as customer, admin, or staff member, and control exactly which records or features each role can access or manage. For example, customers may only see their own data, while your internal team can view and update all records. You can also filter views so each user gets a personalized experience based on their access level.
This flexibility is especially useful for small businesses managing multiple customer accounts or teams. It ensures your database is organized, secure, and tailored to your needs.
Yes, absolutely. You don’t need to have your customer data in another platform to get started with Softr’s small business customer database software. If you’re starting from scratch, you can use Softr Databases, which is built right in and integrates seamlessly with your database app.
If you already have customer data in platforms like Airtable, Google Sheets, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. There’s also the option to use the REST API connector to link other data sources. Either way, you have full control over how you organize and present your customer information.
Yes, you can fully white-label your small business customer database software built with Softr. You can use your own logo, brand colors, fonts, and even connect your custom domain, so your database feels like a seamless part of your business. All Softr branding can be removed, so your customers and team members only see your company’s identity throughout their experience.
Absolutely. Softr gives you a lot of flexibility to design and organize your small business customer database software. You can adjust colors, fonts, spacing, and page structure to match your brand and business needs. You control how each page is laid out, decide which data blocks go where, and set what different users see when they log in.
To display your data, you can add different types of blocks based on your preferences:
\- Table blocks – to manage customer lists, account details, or transaction history
\- List or Card blocks – to highlight individual customer profiles or segmented groups
\- Detail View – to show information for a single customer at a time
\- Forms – for collecting new customer details or feedback
\- Charts – to visualize customer trends or key metrics
\- Calendar blocks – to track appointments, follow-ups, or important dates
You can always revisit and update your software’s content or design in the visual builder if your needs evolve.
Softr is built with robust security in mind. All your customer data is encrypted in transit (TLS) and at rest, and your small business customer database software is hosted on secure, reliable infrastructure. You have full control over who can access and manage information in your database—set up user roles, manage permissions, and apply visibility rules to protect sensitive data.
If you connect external data sources like Airtable, Notion, or SQL, Softr does not store your data—instead, it displays it in real time according to your access settings. You're always in control of your customer data and who can view or edit it.
Softr follows industry best practices for authentication, access management, and ongoing platform monitoring to ensure your data stays protected.
You can get started for free. Softr’s Free plan lets you publish one app, such as your small business customer database, with up to 10 app users and 2 user groups, and supports all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your database needs to support more users or advanced features, you can explore Softr’s paid plans for additional capabilities: <https://softr.io/pricing>
Softr is designed to make building fully functional, user-facing tools—like small business customer databases, CRMs, and internal dashboards—simple and code-free. What sets Softr apart is how quickly you can go from concept to a live, working database, and how easily you can connect your existing customer data.
Unlike some no-code platforms that are mobile-first (like Glide) or geared toward developers (like Retool), Softr is made for business owners and teams who want control over layout, user experience, and permissions. You can build on top of real-time data from Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded apps that your team and customers can access.
Everything is customizable, from data views to design and user access. Softr also includes user roles, forms, conditional visibility, and API support, so you don’t need to piece together different tools to launch a polished customer database.
Yes. Softr supports a wide range of integrations so you can connect your small business customer database software to the rest of your toolset. You can sync with services like Stripe for payments, Intercom for chat, and automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced workflow automation.
Whether you need to send customer data to another system, trigger automations based on updates in your database, or bring in information from other tools, you can set it up easily and without writing code.