Create a custom retail knowledge management tool
Organize resources, streamline training, and enhance team collaboration with a flexible platform tailored to your retail operations.
Customize your knowledge management tool
Build a retail knowledge management system that matches your workflows. Add only the features you need now, and adjust as your team grows.
Central product knowledge base
Store policy repository
Training material distribution
FAQ and troubleshooting hub
Document version control
Staff feedback collection
Unify your retail knowledge in real time
Connect spreadsheets, inventory systems, and training tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your retail team.
Give every user secure access to retail knowledge.
Create a branded knowledge base for your retail teams. Share guides, FAQs, and resources with the right users—set up permissions and access in minutes.
Easy, secure logins
Your knowledge base is mobile-ready by default, letting staff find answers or resources from any device, anywhere.
Works on any device
Your knowledge base is mobile-ready by default, letting staff find answers or resources from any device, anywhere.
Automations
Connect with your existing tools to automate notifications, updates, or content approvals.
User groups
Create groups for store associates, managers, or regional staff—give each group customized knowledge access.
Advanced permissions
Set detailed rules for who can view, edit, or manage different sections of your retail knowledge base.
Security
Protect company knowledge and training materials. Softr is fully SOC2 and GDPR compliant.
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An AI assistant for retail staff
Staff can ask AI product or policy questions and get instant answers, all within your retail knowledge base on Softr.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Create a retail knowledge base in minutes with drag-and-drop blocks and ready-made templates.
Consolidate your stack
Add FAQs, training resources, or store procedures as your retail operations evolve—no rebuild needed.
Flexible as you grow
Centralize product info, policies, and team guides—all in one place, with no extra tools to manage.
Build a fully custom retail knowledge system in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your retail knowledge management system