Help Desk

Build your own hr case management tracker, no code required

Streamline case tracking, ensure compliance, and improve HR workflows with a customizable solution tailored to your team's needs.

Screenshot of a user interface displaying a case management tracker, featuring a dashboard with case statuses, filters, and a list of cases organized in a table format.
hr case management tracker mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your HR case data in real time

Connect spreadsheets, HR systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your HR cases.

Explore all data sources
Power

Custom access for every HR team. Built-in security, no dev time.

Give your HR and support teams the right tools and secure access. Set up logins, user groups, and permissions for managing cases—no IT help needed.

Advanced permissions

Let HR staff and managers have tailored dashboards, so each role sees only their relevant case files.

User groups

Let HR staff and managers have tailored dashboards, so each role sees only their relevant case files.

Automations

Connect with tools like Make or Zapier to automate ticket assignments and notifications for your HR team.

Works on any device

HR team members can access and update cases on any device. All apps are mobile-ready out of the box.

Easy, secure logins

Allow staff to sign in with Google, email, or SSO for quick, secure access—no IT support required.

Security

Protect sensitive HR data with SOC2 and GDPR compliance, plus detailed access controls at every level.

AI Magic

Give HR teams an AI assistant

AI answers HR case questions and finds case details instantly—right inside your HR tracker, no extra tools needed.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building hr case management tracker

Easy, fast setup

Set up your HR case tracker in minutes with drag-and-drop blocks and tailored templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add new case types, workflows, or integrations as your HR needs change—no rebuild required.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Manage cases, employee requests, and reports all in one place—without extra tools or logins.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom HR case management tracker in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
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Frequently asked questions

What is an HR case management tracker?
What are the benefits of building an HR case management tracker with Softr?
What types of features can I build into my HR case management tracker?
Do I need to know how to code to build an HR case management tracker in Softr?
Can I manage multiple departments or employee cases in the same hr case management tracker?
Which data sources does Softr support for HR case management?
Can I customize the user experience and permissions in the hr case management tracker?
Can I use Softr if I don’t already have my HR data in another tool?
Can I white-label my hr case management tracker in Softr, including using my own branding?
Can I customize the design and layout of my hr case management tracker?
How secure is my data in Softr apps?
How much does it cost to build a hr case management tracker with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your HR case management tracker in minutes

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