Build hotel feedback software in minutes
Collect guest feedback, analyze satisfaction, and improve services with a customizable app tailored to your hotel's unique needs.
Tailor your feedback portal to your needs
Build a hotel feedback portal that fits your workflow. Add only the views and features you need, and adjust them as your process evolves.
Collect guest feedback
View and organize responses
Assign feedback to staff
Send follow-up messages
Generate feedback reports
Track issue resolution progress
Unify your guest feedback data in real time
Connect surveys, review platforms, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for guest insights.
Custom feedback access for every guest. Built-in security.
Collect guest feedback, reviews, and surveys in a secure, branded portal. Easily manage permissions and tailor access for guests, staff, and managers.
Works on any device
Connect with tools like Make or Zapier to automate follow-ups, feedback collection, and reporting.
Automations
Connect with tools like Make or Zapier to automate follow-ups, feedback collection, and reporting.
User groups
Set roles for guests, managers, or front desk—so each group sees and manages feedback relevant to them.
Advanced permissions
Control who can view, respond to, or analyze feedback—customized for each user group.
Security
Ensure guest privacy and data security. Softr is SOC2 and GDPR compliant for all feedback data.
Conditional forms
Gather targeted insights with survey forms that adapt based on guest responses or hotel services used.
.svg)
An AI assistant for hoteliers
Let guests and staff ask AI about feedback, requests, and survey results—right inside your hotel feedback portal.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Create hotel feedback forms and surveys in minutes with drag-and-drop blocks and templates.
Consolidate your stack
Easily add new feedback fields, workflows, or integrations as your hotel's needs change.
Flexible as you grow
Collect guest feedback, manage responses, and analyze results—all in one place, no extra tools needed.
Build a fully custom hotel feedback software in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
250+
600+
Frequently asked questions
Create your hotel feedback forms easily