Build your own ecommerce CRM, no code required
Manage customer relationships, track sales, and optimize interactions with a customizable CRM tailored for your ecommerce business.
Customize your ecommerce CRM to your needs
Create a CRM that fits your sales and support workflows. Add only the features your team needs now, and easily adjust as your business grows.
Customer profile management
Order tracking dashboard
Automated follow-up reminders
Sales pipeline overview
Customer segmentation
Issue and return logging
Bring all your customer data together in real time
Connect spreadsheets, CRMs, and sales platforms with real-time sync—or manage everything in Softr Databases. Create a unified view of your customer interactions.
Custom access for every sales team. Built-in security.
Give your sales, marketing, and support teams secure, role-based access to customer data. Set up logins, user groups, and permissions in minutes—no IT help needed.
Advanced permissions
Give team members and managers tailored dashboards so each role only sees the CRM data and actions they need.
User groups
Give team members and managers tailored dashboards so each role only sees the CRM data and actions they need.
Automations
Connect with ecommerce tools using Make, Zapier, or N8N to automate lead tracking, follow-ups, and order updates.
Works on any device
Let your team access customer details and sales data on any device—Softr apps are mobile-ready by default.
Easy, secure logins
Enable secure logins via Google, email, or SSO so your team can access the CRM quickly and safely.
Security
Protect customer data with full SOC2 and GDPR compliance and robust access controls across your CRM.
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Put AI to work for sales teams
Sales teams can ask AI for customer data, order updates, or insights—right inside your CRM, powered by Softr’s built-in AI helper.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your ecommerce CRM in minutes with drag-and-drop blocks and tailored templates.
Consolidate your stack
Add features like order tracking or customer segmentation as your needs evolve—no rebuild needed.
Flexible as you grow
Start with your CRM, then add product catalogs or support portals—all in one place, no extra tools.
Build a fully custom ecommerce CRM in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your ecommerce CRM in minutes