Build an eCommerce CRM in minutes
Track orders, manage customer profiles, and gain sales insights in an AI-powered eCommerce CRM built with AI to fit your retail workflow.
Build exactly what your business needs
Customize an eCommerce CRM that looks sleek out of the box. Add only the features you need, like loyalty tracking, and iterate as sales grow.
Customer profile management
Order history tracking
AI-powered sales insights
Automated discount approvals
Post-purchase feedback collection
Loyalty program tracking
Bring all your customer data together in real time
Connect Shopify, spreadsheets, and order systems with real-time sync—or manage everything in Softr Databases. Create one source of truth for your retail business.
Custom access for every team. Built-in security.
Give each teammate the right access to customer data. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different team members tailored access and dashboards, so marketing roles see insights while warehouse staff see order data.
User groups
Give different team members tailored access and dashboards, so marketing roles see insights while warehouse staff see order data.
Automations
Streamline your retail processes with Softr Workflows. Trigger native automations for discount approvals or feedback collection based on data changes.
Works on any device
Access and update your eCommerce CRM on the go. Manage store operations and customer details from any mobile device out of the box.
Easy, secure logins
Use Google, email, or SSO logins to give your retail team fast, secure access—no IT tickets or complex setup needed.
Security
Keep internal customer data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level of your tool.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your eCommerce CRM in minutes with AI—no manual setup needed or complex retail software configuration.
Consolidate your stack
Add features like loyalty tracking, automated discount approvals, or survey tools as your store's needs evolve.
Flexible as you grow
Start with a CRM, then add customer portals, marketing dashboards, or feedback forms—all in one place.
Generate a fully custom eCommerce CRM with AI in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your eCommerce CRM in minutes
Describe your retail needs. Softr's AI builds it in minutes. Get started free—no dev recruitment needed.