Help Desk Template
A help desk system to manage internal IT requests from within a company.
What can I do with this help desk template?
The main purpose of this template is to store and address internal requests from across your company.
Here are the workflows it supports:
Account management
Separate permissions for admins and other internal team members.
Request submissions
Share a customizable form for submitting new requests.
Request details
Expand any request to get familiar with the details.
Request/ticket management
Admins can update, reassign, and resolve tickets.
Search and filtering
Find any request through advanced search and filtering.
Responsive design
Allow users to access the system from any device.
“Softr has allowed our company to think innovatively about our resources. It has organized everything from our team events, to detailed and categorized project notes so that we can always be on top of correspondence happening throughout the team.”
Rachel Quimby, Business Strategy Manager, DCW Cost Management
Template gallery
“Creating a customer portal with Softr allows us to give our customers that bit of extra value. They always comment on how easy it is to use, and they love the fact that it updates with data from Airtable in real-time.”
Jeremy Taylor, Owner, Defiant CNC
Frequently asked questions
Yes, each user can log in and see his/her own list of requests and manage them.
As soon as you click the Use the template button, you'll be immediately taken to Softr studio and can start working on the template. If you don't have a Softr account, you'll be prompted to register first (a Free account will work just fine).
All the Softr templates are completely free of charge and can be used with any of the Softr subscription plans. However, Free and Starter plans have a limitation on the number of application users, so you might need to consider a higher subscription plan if you need to more people to have access.
