Streamline tasks, assign jobs, and track progress with a custom work order app tailored to your utility team's specific needs.


Build a utility work order system tailored to your workflow. Add just the tracking and management features you need, and refine it as you go.
Connect spreadsheets, ERPs, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your utility operations.
Give utility technicians, dispatchers, and supervisors secure, role-based access in a fully branded portal. Set up permissions and manage work orders with ease.
Connect your utility workflow to tools like Make or Zapier to automate dispatching, status updates, and notifications.
Connect your utility workflow to tools like Make or Zapier to automate dispatching, status updates, and notifications.
Assign roles for field techs, supervisors, or dispatchers—each gets access to only what they need for utility operations.
Control who can view, complete, or assign work orders—down to specific tasks or service areas.
Protect sensitive utility and job data. Softr is fully compliant with SOC2 and GDPR regulations.
Collect job details, inspections, or approvals using customizable forms for every type of utility work order.
Field staff can ask AI about job status, assignments, or updates—right inside your work order system, powered by Softr.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Set up your utility work order management system in minutes with drag-and-drop templates.
Add new workflows, fields, or integrations as your utility team's needs change—no rebuild needed.
Manage work orders, team dashboards, and reporting in one platform—no extra tools required.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












Utility work order management software is a secure platform designed for utility providers to track, assign, and manage work orders related to maintenance, repairs, inspections, and installations. It allows field crews, supervisors, and office staff to access real-time updates, documentation, schedules, and job statuses—all in one place. This helps streamline communication, reduce paperwork, and ensure that everyone involved has the latest information needed to keep operations running smoothly.
Softr makes it simple to create utility work order management software that matches your workflows. You can connect your existing data sources—such as Airtable, Notion, or SQL—and set up a system where crews can log in, view assigned tasks, update statuses, submit reports, and access essential documents. You don’t need any coding skills. Start from a template or build your own, customize layouts, set user permissions, and brand the portal to fit your utility company. It’s quick to launch, easy to maintain, and flexible enough to adapt as your operations evolve.
You can include a wide range of features in your utility work order management software, tailored to your team’s needs. Common features include:
\- User logins – so each technician or supervisor sees only their relevant work orders
\- Custom dashboards – to display job statuses, performance metrics, or upcoming assignments
\- Forms – for submitting work reports, inspections, or safety checklists
\- File sharing – to upload and access permits, manuals, or job site photos
\- Search and filters – to quickly find specific work orders or asset records
\- Tables, lists, and detail views – to organize tasks, equipment, or schedules
\- Comments or status updates – to keep everyone informed about progress
\- Charts – to visualize workloads, completion rates, or outage trends
\- Calendar view – to track deadlines, scheduled maintenance, or crew shifts
\- Permissions and roles – so supervisors, field crews, and dispatchers see only what’s relevant
All of these features are easy to configure in Softr using drag-and-drop blocks, with no coding required. If your needs change, updating your system is straightforward.
No coding is necessary. You can build your entire utility work order management system in Softr using the visual editor. Everything from the layout to user roles can be set up and customized without writing a single line of code.
Yes. You can manage multiple utility crews, departments, or municipal clients within the same work order management portal. Each user—whether they're field technicians, supervisors, or external partners—only sees the work orders, tasks, and information assigned to them, based on their login and role. This is especially helpful for utility providers or contractors who need to coordinate work across multiple projects or locations.
Softr supports a wide range of data sources that you can use for your utility work order management system. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in data from other sources using the REST API.
You’re not limited to a single source. For example, your work order management app can pull maintenance schedules from Airtable and asset data from Google Sheets. Most sources support real-time, two-way sync, so any changes are automatically updated in both your portal and the connected data source.
Yes, Softr provides full control over how users interact with your utility work order management portal. You can tailor the layout, navigation, and displayed content to fit your utility’s workflow and branding. Each page or block can be shown or hidden depending on the user’s role, so field technicians, supervisors, and clients only see what’s relevant to them.
You can create specific user roles—like dispatcher, technician, or external contractor—and define exactly what each role can access or edit. For example, technicians might only see their assigned jobs, while supervisors can manage all work orders. You can also filter views so users only see work orders or assets linked to their team or department, making the portal secure and efficient for everyone involved.
Yes, you can. You don’t need to migrate existing data to get started with Softr for your utility work order management software. If you’re starting fresh, you can use Softr Databases, which is built into the platform and integrates seamlessly with your work order processes.
However, if you already track work orders or asset data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, Softr can connect to those as well. You can also use the REST API connector to pull in job or asset data from other sources. This gives you full control over how you organize and display your utility operations data.
Yes, you can fully white-label your utility work order management software in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the platform feel like a natural extension of your utility company. You can also remove all Softr branding, so your operations teams and contractors only see your organization’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your utility work order management software. You can adjust colors, fonts, spacing, and the page structure to match your utility’s brand. You can also choose how each page is laid out, decide which blocks go where, and set what different users—such as field technicians, supervisors, or administrators—see when they log in.
To display your utility work orders and data, you can add different types of blocks depending on what you need:
\- Table blocks – to show lists of work orders, maintenance schedules, or assets
\- List or Card blocks – to highlight specific projects, teams, or field resources
\- Detail View – to show one work order or asset at a time, like a job detail page
\- Forms – for submitting new work orders or reporting issues
\- Charts – to visualize completion rates, outages, or resource allocation
\- Calendar blocks – to display upcoming work orders or scheduled maintenance
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your utility work order management software. You can set up role-based permissions for field staff, supervisors, and admins, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive utility data across your entire app.
For apps connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your work order data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your utility work order management software needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like utility work order management software, internal tools, and service portals—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working app, and how well it connects with your existing operational data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded software that your teams can log into.
You can customize everything visually—from content and design to user permissions. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch a polished utility operations system.
Yes. Softr supports a wide range of integrations so you can connect your utility work order management software to the rest of your tech stack. You can sync with tools like email services for notifications, automate tasks using Zapier, Make, and N8N, and even integrate with GIS or asset management systems. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send data to another system, trigger automations based on work order status changes, or display information from other tools, you can build it into your software, without writing code.