Monitor compliance, streamline tracking, and ensure accountability with a customizable SLA tracker tailored to your organization's needs.


Set up a service level agreement tracker tailored to your team. Add only the workflows and views you need, and adapt it as requirements change.
Details coming soon.
Give each teammate the right access to monitor and manage service level agreements. Set up secure logins, user groups, and permissions with no IT support needed.
Give different teams and managers tailored dashboards to track relevant SLAs and performance metrics.
Give different teams and managers tailored dashboards to track relevant SLAs and performance metrics.
Connect with tools like Make or Zapier to automate SLA notifications, escalations, and reporting tasks.
Keep your SLA tracker accessible on desktop and mobile—your team can review and update agreements anywhere.
Enable quick, secure logins via Google, email, or SSO so your team can access SLA data safely—no IT tickets required.
Protect sensitive agreement data with SOC2 and GDPR compliance, plus fine-tuned access controls.
Support teams can ask AI about SLA status, deadlines, or performance, with instant answers inside your internal tracker.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Spin up a service level agreement tracker in minutes with drag-and-drop blocks and templates.
Update terms, track compliance, or add notifications as your SLA workflows change—no rebuild needed.
Track SLAs alongside internal dashboards, forms, or approvals—all in one secure internal tool.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A service level agreement tracker is a secure platform where you and your team can monitor, manage, and track the progress of your SLAs (service level agreements) in one place. It centralizes all related data—like agreement terms, status updates, key metrics, and deadlines—so you don’t have to rely on scattered emails or manual spreadsheets. This makes it much easier to stay compliant, organized, and responsive to client needs.
Softr makes it easy to create a service level agreement tracker that fits your workflow. You can connect data sources like Airtable, Notion, or SQL to keep your SLA records up to date, and provide a clear dashboard for your team or stakeholders to review performance, log updates, and manage documents—all in one place.
You don’t need to do any coding. Start with a template or build from scratch, tailor the layout, set permissions for different users, and match the tracker to your organization’s branding. It’s quick to launch, simple to maintain, and flexible enough to adapt as your SLA requirements change. Ultimately, it helps everyone stay aligned and accountable.
You can build a variety of features to manage SLAs effectively with your service level agreement tracker. Some popular options include:
\- User logins – so team members and stakeholders can securely access their own agreements or assignments
\- Custom dashboards – to visualize SLA performance metrics, compliance rates, or key deadlines
\- Forms – for logging updates, documenting incidents, or submitting new SLA requests
\- File sharing – to upload and download agreement documents, attachments, or compliance evidence
\- Search and filters – to quickly find specific SLAs or filter by status, client, or priority
\- Tables, lists, and detail views – for displaying and updating agreement data, milestones, or timelines
\- Comments or status updates – to keep communication about SLAs in one place
\- Charts – to track trends in SLA compliance or resolution times
\- Calendar view – for upcoming renewal dates or review meetings
\- Permissions and roles – so only authorized users can access or edit sensitive data
All of these can be created with Softr’s drag-and-drop tools, so you don’t need any coding skills. And as your tracking needs grow, it’s easy to update or expand your tracker.
No coding is needed. You can build your service level agreement tracker entirely using Softr’s visual editor. Everything from dashboards to user permissions can be customized without writing a single line of code.
Yes. You can manage multiple clients or teams within a single service level agreement tracker. Each user only sees the SLAs and data assigned to them, based on their login and role. This helps organizations, service providers, or project managers keep track of multiple SLAs and stakeholders efficiently in one place.
Softr supports a wide range of data sources for your service level agreement tracker. You can integrate with Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in SLA data from other platforms using the REST API.
You’re not limited to just one data source. You can pull together multiple sources into a single SLA tracker, allowing you to display information from several platforms at once. Most connections support real-time, two-way sync, so any updates to your SLAs stay consistent across your tools and your Softr tracker.
Yes, Softr gives you full control over how users interact with your service level agreement tracker. You can customize the layout, navigation, and content to match your organization’s workflow and branding. Each page or block can be shown or hidden depending on who’s logged in, so every user only sees the SLAs relevant to them.
You can also define different user roles, such as client, admin, or team member, and set permissions for what each role can view or edit. For example, a client might only see their own SLAs, while internal staff can manage all agreements. You can also personalize views by filtering SLA data based on the logged-in user.
This level of customization is especially helpful when you need to manage SLAs for multiple clients or teams within the same tracker, ensuring a clean, secure, and tailored experience for each user.
Yes, you can. You don’t need to have existing SLA data in another tool to start building your service level agreement tracker with Softr. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and integrates seamlessly with your SLA tracker.
But if you do have existing SLA data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can also use the REST API connector to bring in data from other sources. This gives you full control over how your SLA information is organized and displayed.
Yes, you can fully white-label your service level agreement tracker in Softr. You can use your own logo, brand colors, fonts, and a custom domain to make the tracker feel like a natural extension of your organization. You can also remove all Softr branding, so stakeholders see only your company’s identity throughout the experience.
Absolutely. Softr gives you a lot of flexibility to control both the design and layout of your service level agreement tracker. You can adjust colors, fonts, spacing, and page structure to match your brand and processes. You can customize how each page looks, decide which blocks go where, and set what different users see when they log in.
To display your data, you can add different types of blocks based on your needs:
\- Table blocks – to show structured data like SLA records, contract lists, or compliance logs
\- List or Card blocks – to highlight things like agreement milestones or responsible teams
\- Detail View – to show one agreement’s details at a time, like a contract dashboard
\- Forms – for collecting updates or issue reports
\- Charts – to visualize performance metrics or compliance rates
\- Calendar blocks – to display review dates or key deadlines
If your requirements change, it’s easy to make updates directly in the visual builder.
Softr is designed with security as a priority. All data is encrypted in transit (TLS) and at rest, and your service level agreement tracker is hosted on secure, reliable infrastructure. You have full control over who can access and modify data within your tracker. You can set up role-based permissions, manage users directly in your data source, define visibility rules, and apply global restrictions to safeguard sensitive agreement information.
When you connect to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it simply displays it in real time according to your access settings. You always retain control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and continuous monitoring to help keep your service level agreement data secure.
You can get started for free. Softr’s Free plan allows you to publish one service level agreement tracker with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your tracker requires more users or advanced features, you can explore the paid plans to see what fits your needs: <http://softr.io/pricing>
Softr makes it easy to build fully functional, user-friendly tools like service level agreement trackers—without needing to write code or rely on developers. What makes it stand out is how quickly you can go from idea to live tracker, and how well it connects to your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more developer-centric (like Retool), Softr is designed for non-technical teams who want complete control over UX, permissions, and reporting. You can build on top of real-time data from platforms like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded trackers that stakeholders can log into.
You can adjust everything visually—from design and content to user visibility. With built-in features like roles, forms, conditional logic, and API support, you won’t need to piece together multiple apps to get a polished solution.
Yes. Softr supports a wide range of integrations so you can connect your service level agreement tracker to your existing workflow. You can automate tasks using Zapier, Make, and N8N, and connect with external tools via REST API or webhooks for advanced automations.
Whether you need to send SLA updates to another system, trigger reminders based on upcoming deadlines, or pull performance data from other platforms, you can integrate it all into your tracker—without any coding required.