Visualize key metrics, monitor trends, and enhance customer loyalty with a customizable dashboard tailored to your business needs.


Build a customer retention dashboard that fits your workflow. Add only the views and features you need, and refine as your process evolves.
Connect spreadsheets, CRMs, and support tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for customer insights.
Empower your team to monitor and analyze customer retention. Set up secure logins, user groups, and granular permissions—no IT support required.
Provide tailored dashboards for different teams so each role accesses the retention data most relevant to them.
Provide tailored dashboards for different teams so each role accesses the retention data most relevant to them.
Connect with reporting tools like Make, Zapier, or N8N to automate updates and notifications on retention trends.
Review customer retention dashboards anywhere. All apps are mobile-ready out of the box.
Use Google, email, or SSO logins to give your team secure, fast access to retention data—no IT help needed.
Keep retention data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
Marketers get instant answers on churn, trends, or insights—AI works right in your retention dashboard, no extra tools needed.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Build your customer retention dashboard in minutes with drag-and-drop blocks—no dev time needed.
Add new reports, data sources, or metrics as your retention tracking needs change—no rebuild required.
Combine your dashboard with CRM data, forms, or analytics—all in one place, with no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A customer retention dashboard is an interactive, secure platform where your team can log in to view key metrics and insights about customer loyalty and engagement. It brings all your retention data together—like churn rates, customer feedback, and renewal timelines—so you don’t have to piece together information from multiple sources. This helps you monitor trends, identify at-risk customers, and make more informed decisions to keep your customers happy and engaged.
Softr makes it straightforward to create a customer retention dashboard that matches your team’s workflow. You can connect your data from tools like Airtable, HubSpot, Notion, or SQL, and set up a dashboard where team members can log in, track retention metrics, visualize feedback, and collaborate on action items—all in one place.
No coding is needed. Start with a template or build from scratch, customize the layout, control who sees what information, and brand it to match your company style. It’s quick to set up, easy to update, and flexible enough to adapt as your customer success strategies evolve. Everything stays organized and visually clear.
You can include a variety of features to monitor and improve retention, tailored to your needs. Common options include:
\- User logins – so each team member can access their own dashboard views
\- Custom dashboards – to display churn rates, NPS scores, or active customer segments
\- Forms – for collecting customer feedback or renewal notes
\- Data visualizations – to track retention trends, cohort analysis, or at-risk accounts
\- Search and filters – to quickly find specific customers or patterns
\- Tables, lists, and detail views – to display customer records, support tickets, or outreach logs
\- Comments or status updates – to coordinate team follow-ups and action items
\- Calendar view – for tracking renewal dates, follow-ups, or campaign launches
\- Permissions and roles – so each user only sees the data relevant to them
All features are built using Softr’s drag-and-drop blocks, so you can make updates without any coding. And if your retention strategy changes, it’s easy to adjust your dashboard.
No coding is required. You can build your entire customer retention dashboard using Softr’s visual editor. From layout to permissions, everything can be customized without writing a single line of code.
Yes. You can manage multiple customers or teams within a single customer retention dashboard. Each user only sees the retention data and reports assigned to them, based on their login and role. This is especially helpful for organizations or teams that track retention metrics for different customer groups or segments all in one place.
Softr supports a wide range of data sources for your customer retention dashboard. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also import retention data from other sources using the REST API.
You’re not limited to just one source. You can combine multiple data sources in your dashboard, making it easy to display retention metrics from, for example, both Airtable and HubSpot at the same time. Most sources support real-time, two-way sync, so your data is always up to date.
Yes, Softr gives you complete control over how users interact with your customer retention dashboard. You can customize the layout, navigation, and content to reflect your team’s workflow and branding. Each section or report can be shown or hidden based on who’s logged in, so every user or team sees only the retention data relevant to them.
You can set up different user roles, like manager, analyst, or team member, and decide exactly what each role can view or edit. For example, some users can see overall retention trends, while others might only access data for specific customer segments. You can also create personalized dashboard views by filtering data based on the logged-in user.
This level of customization is especially useful for organizations managing multiple customer groups or teams in the same dashboard, helping keep the experience secure and tailored to each user.
Yes, you can. You don’t need to import retention data from another tool to start building your customer retention dashboard with Softr. If you’re starting from scratch, you can use Softr Databases, which are built into the platform and work seamlessly with your dashboard.
If you already track customer retention data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. The REST API connector also lets you bring in retention data from other sources. Either way, you have full control over how your retention metrics are structured and displayed.
Yes, you can fully white-label your customer retention dashboard in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the dashboard feel like a seamless extension of your organization. You can also remove all Softr branding, so your team and stakeholders only see your company's identity throughout the dashboard experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your customer retention dashboard. Adjust colors, fonts, spacing, and the overall page structure to match your organization's style. You can choose which metrics to highlight on each page, arrange blocks to display key retention KPIs, and set up different views for various user roles.
To visualize your data, you can add different types of blocks depending on what your team needs:
\- Table blocks – to show structured data like customer cohorts, churn reports, or engagement logs
\- List or Card blocks – to highlight things like customer segmentation or feedback summaries
\- Detail View – to display individual customer profiles or retention case studies
\- Forms – for collecting feedback or survey responses
\- Charts – to visualize trends in retention metrics
\- Calendar blocks – to track customer lifecycle events or outreach campaigns
If your needs change later, it’s easy to update the layout right in the visual builder.
Softr is built with security in mind. All data for your customer retention dashboard is encrypted both in transit (TLS) and at rest, and your dashboards are hosted on secure, reliable infrastructure. You have full control over dashboard access: set role-based permissions, manage users from your data source, set up visibility rules, and apply global restrictions to protect sensitive retention data across your dashboard.
If you connect to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it simply displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr follows best practices for authentication, access control, and platform monitoring to help keep your retention data safe.
You can get started for free. Softr’s Free plan lets you publish one customer retention dashboard with up to 10 users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your dashboard needs more users or advanced features, you can explore Softr’s paid plans for additional capabilities.
Softr is designed to make it easy to build fully functional, user-facing apps—like customer retention dashboards, analytics portals, and internal tools—without needing any coding skills or development resources. What sets Softr apart is how quickly you can move from concept to live dashboard, and how seamlessly it connects with your existing retention data.
Unlike some no-code tools that focus on mobile apps (like Glide) or require more technical know-how (like Retool), Softr is built for non-technical teams who want full control over dashboard layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded dashboards for your team or stakeholders.
Everything can be customized visually—from the displayed metrics to who sees what. With built-in features like user roles, forms, conditional logic, and API support, you don’t need to combine multiple tools to launch a professional retention dashboard.
Yes. Softr supports a wide range of integrations so you can connect your customer retention dashboard to the rest of your tech stack. You can automate tasks using Zapier, Make, and N8N, and connect with tools like Slack for notifications or Intercom for customer engagement. Softr also supports REST API and webhooks for more advanced workflows.
Whether you want to trigger alerts based on retention metrics, sync data with your CRM, or display insights from other systems, you can automate and integrate these workflows directly into your dashboard—no coding required.