Build your own crm with ticketing system, no code required
Manage customer interactions and streamline support with a customizable CRM solution that integrates ticketing for your business needs.
Customize your CRM to your workflows
Build a CRM with ticket management that fits your support process. Add only the views and steps you need, and adjust as your team evolves.
Create and assign tickets
Track ticket status
Customer profile management
Internal notes and comments
Custom notifications and reminders
Reporting and analytics dashboard
Bring all your support data together in real time
Connect spreadsheets, CRMs, and ticketing systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your support workflows.
Custom access for every team. Built-in security, no dev time.
Give support agents and managers the right tools and ticket access. Set up secure logins, user groups, and permissions for your help desk—no IT help required.
Advanced permissions
Give agents, supervisors, or specialists tailored dashboards so each role handles only their assigned tickets.
User groups
Give agents, supervisors, or specialists tailored dashboards so each role handles only their assigned tickets.
Automations
Connect with tools like Make, Zapier, or N8N to automate ticket assignments, notifications, or escalations.
Works on any device
Support your team wherever they are—your help desk system is mobile-ready out of the box.
Easy, secure logins
Let team members log in securely with Google, email, or SSO—no manual onboarding needed.
Security
Protect ticket and customer data with SOC2 and GDPR compliance, plus granular access control.
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Give support teams an AI teammate
AI answers ticket questions and finds insights directly inside your CRM, helping support staff save time and resolve cases faster.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Spin up your help desk CRM with ticketing in minutes—no coding or design skills needed.
Consolidate your stack
Add new queues, automations, or integrations as your support team’s needs change—no rebuilds.
Flexible as you grow
Manage tickets, contacts, and support tools in one place—no more switching between apps.
Build a fully custom CRM with ticketing in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions