Gather insights, improve services, and engage effectively with a customizable feedback tool tailored to your organization's needs.


Set up a beneficiary feedback tool with only the views and features you need. Make changes as your feedback process grows—no code required.
Connect surveys, spreadsheets, and feedback tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your feedback.
Let staff collect and review beneficiary feedback securely. Set up surveys, manage responses, and control permissions—no IT support needed.
Give different team members access to specific surveys and dashboards, so each role gets what they need.
Give different team members access to specific surveys and dashboards, so each role gets what they need.
Connect with tools like Make or Zapier to automate notifications, data collection, and reporting.
Collect and review feedback from any device. The tool is mobile-ready so teams can gather responses in the field.
Enable fast, secure access for all team members using Google, email, or SSO logins.
Keep beneficiary data safe with SOC2 and GDPR compliance, plus robust access controls.
Let users ask AI about feedback trends or responses—answers surfaced instantly from your tool, right inside your portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your beneficiary feedback forms in minutes with drag-and-drop blocks and templates.
Add new survey types, feedback flows, or integrations as your needs change—no rebuild needed.
Start with forms, then add dashboards, response tracking, or portals—all in one place.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A beneficiary feedback tool is a secure online space where beneficiaries can log in to share their feedback, access information, view updates, and respond to surveys or forms. It centralizes all communication between your team and beneficiaries, streamlining data collection and ensuring everyone stays informed. This makes it easier to organize feedback, respond to concerns, and improve programs based on real insights from those you serve.
Softr makes it straightforward to create a beneficiary feedback tool tailored to your organization’s needs. You can connect your existing data sources, such as Airtable, HubSpot, Notion, monday.com, SQL, and more, to set up a platform where beneficiaries can log in, submit feedback, answer surveys, and view updates in one place.
You don’t need to code anything. You can start with a template or build from scratch, adjust layouts, control who sees what, and brand it to match your organization. It’s quick to launch, easy to update, and flexible enough to adapt as your programs evolve. This helps you gather and manage feedback efficiently while keeping everything organized and accessible.
You can include a wide variety of features in your beneficiary feedback tool to fit your feedback and communication process. Some common options are:
\- User logins – so each beneficiary can securely access their own feedback records or messages
\- Custom dashboards – to show survey status, response summaries, or important updates
\- Forms – for feedback collection, needs assessments, or reporting issues
\- File sharing – beneficiaries can download informational materials or upload supporting documents
\- Search and filters – to help users quickly find relevant information or previous feedback
\- Tables, lists, and detail views – to display program updates, survey histories, or resource links
\- Comments or status updates – to keep ongoing communication in one place
\- Charts – to visualize trends and response data
\- Calendar view – for tracking feedback deadlines or upcoming events
\- Permissions and roles – so beneficiaries and staff only see information relevant to them
All of these features are built using Softr’s drag-and-drop blocks, so you don’t need to write code. As your feedback process changes, it’s simple to update the tool to match your needs.
No coding is required. You can build your beneficiary feedback tool entirely using Softr’s visual editor. Everything from layout to permission settings can be customized without writing a single line of code.
Yes. You can manage feedback from multiple beneficiary groups or projects within a single beneficiary feedback tool. Each participant or team member only sees the feedback and data relevant to them, based on their login and role. This is especially useful for organizations collecting insights from several programs or community groups.
Softr supports a wide range of data sources for your beneficiary feedback tool. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, ClickUp, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in data from other sources using the REST API.
You’re not limited to just one source. You can integrate multiple data sources into the same feedback tool and display them together—for example, combining survey data from Airtable with program details from Google Sheets. Most sources support real-time, two-way sync, so any changes in your tool or data source are updated automatically.
Yes, Softr gives you full control over how users interact with your beneficiary feedback tool. You can customize the layout, navigation, and content to suit your organization’s needs and processes. Each page or section can be shown or hidden based on the logged-in user, so each beneficiary, staff member, or volunteer sees only what’s relevant to them.
You can also set up different user roles—such as beneficiary, program manager, or administrator—and define exactly what each role can view or edit. For example, beneficiaries might only see their own submitted feedback, while program managers can review feedback across all projects. You can also create personalized views by filtering data for each user. This flexibility helps keep the experience secure, organized, and tailored for every user in your feedback tool.
Yes, you can. You don’t need to have existing data elsewhere to start building your beneficiary feedback tool with Softr. If you’re starting fresh, you can use Softr Databases, which is built into the platform and integrates seamlessly with your feedback application.
If you do have data stored in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can also use the REST API connector to bring in data from other sources. Either way, you have full control over how your beneficiary data is structured and displayed in the tool.
Yes, you can fully white-label your beneficiary feedback tool in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the tool feel like a natural extension of your organization. You can also remove all Softr branding, so your beneficiaries only see your organization’s identity throughout the feedback experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your beneficiary feedback tool. You can adjust colors, fonts, spacing, and page structure to match your organization’s style. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured feedback responses or survey results
\- List or Card blocks – to highlight beneficiary profiles, program information, or submitted feedback
\- Detail View – to show one record at a time, such as an individual feedback form
\- Forms – for collecting new feedback from beneficiaries
\- Charts – to show feedback trends or insights
\- Calendar blocks – to display upcoming feedback deadlines or events
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your tool. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive beneficiary data across your entire tool.
For apps connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your beneficiary feedback tool needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like beneficiary feedback tools, portals, and internal systems—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working tool, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded tools that beneficiaries or staff can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch something polished.
Yes. Softr supports a wide range of integrations so you can connect your feedback tool to the rest of your stack. You can sync with tools like Slack for notifications, automate tasks using Zapier, Make, and N8N, or send feedback data to reporting platforms. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send feedback data to another system, trigger automations based on user actions, or display information from other tools, you can build it into your beneficiary feedback tool, without writing code.