What is conditional logic in forms?

Conditional logic in forms is a feature that allows you to customize the form experience in real-time.

Forms powered by conditional logic enable or disable specific form elements or actions based on user input. In simple terms, users’ responses can determine which questions they see next.

This way, you can create only one form that will adapt to different audiences or use cases.

Why is conditional logic useful in a workflow?

Conditional logic is useful for several reasons:

• It lets your workflow automatically adjust steps based on what happens during the process, creating a personalized user experience.
• It eliminates the need to ask the same questions multiple times, saving everyone time.
• The workflow takes care of itself, freeing you up for other tasks.

Can Google Forms have conditional logic?

Yes, Google Forms has a very basic conditional logic. It's section-based, meaning you can direct users to different sections of the form depending on their answers (so you need to break your questions into sections to make it work).

In addition to a tedious setup process, conditional logic in Google Forms has other limitations, such as the lack of advanced “and/or” conditions.

Softr: best for custom workflows

Softr’s no-code builder lets you create conditional logic forms that can be seamlessly embedded in your custom app (also built with Softr) or any third-party system.

It’s not just about building forms. Softr streamlines the entire workflow: driving users to forms, collecting data dynamically, and forwarding the data to automation workflows — all within one app.

You can easily set up conditional logic for any form with just a few clicks. Switch to the Logic tab in your editor, where you'll see your form flow visualized. Choose the step where you want to apply conditions, click Add Path, and specify conditions under which a user should be directed to a particular step.

Typeform: best for visual logic builder

Typeform is one of the most intuitive form builders, particularly popular among small business owners who aren't tech experts. It's great for designing forms that look smooth and work well with other tools.

In Typeform, conditional logic, known as "Logic," is displayed as an interactive map that illustrates various paths within your forms. You can choose to use a traditional if/then logic flow or simply drag and drop cards on the map.

Connecteam: best for employee management

Connecteam is an employee management app that allows you to create digital forms and checklists for internal use.

Connecteam’s forms are perfect for tasks like requesting time off, placing resource orders, measuring employee satisfaction, collecting e-signatures, and more.

You can enable conditional logic when designing the question that should be visible or hidden depending on the previous form input:

Mind that the form-building flow is rather simplified, focusing on functionality rather than lots of design options. This makes it great for setting up functional conditional forms quickly, but not suitable if you want highly customized branded forms.

Form.io: best for mid-market and enterprises

Unlike typical user-friendly form builders, Form.io is geared towards developers. It offers robust tools to create complex forms and APIs for mobilized business process applications.

While Form.io is designed for developers, it still includes convenient drag-and-drop functionality. Users can take advantage of Form.io’s drag-and-drop builder to create forms easily and have the software automatically generate the necessary API in real time.

Setting up conditions in Form.io is straightforward. When you add a new field, you can specify whether you want to hide or display it based on specific rules using a familiar workflow:

But you can also take a step further and add advanced conditions. The software allows you to write a snippet of JavaScript to determine the visibility or validation condition for the component.

ClickUp: best for teams

ClickUp is project management software with a built-in form builder. If you need a place to manage your team’s projects and create forms, ClickUp is the right choice.

ClickUp forms are great for gathering internal data such as employee requests and feedback, as well as creating customer-facing forms for marketing, sales, and customer support.

Basic conditional logic is also available in ClickUp. Unlike Form.io or Connecteam, where you typically create a question first and then apply logic to it, ClickUp allows you to add questions directly within the if/then logic setup (which feels more intuitive).

Qualtrics: best for in-product surveys

Qualtrics is experience management software that offers a free survey maker for feedback collection.

With Qualtrics surveys, you can capture insights on user satisfaction, employee experience, and product usage exactly when and where they are most relevant. The interface provides impressive flexibility, intuitiveness, and a wide range of editing options, making it accessible even without prior experience.

When it comes to conditional logic, Qualtrics offers multiple options for setting up conditions. You can choose between display logic and skip logic to configure question behavior. And similar to Typeform, Qualtrics allows you to manage survey flow and configure fields using a visual editor.

Gravity Forms: best for WordPress

Gravity Forms is a powerful WordPress plugin designed for creating custom forms. Built for developers in the first place, the platform also offers a drag-and-drop builder for non-technical users.

With over 30 customizable form fields, Gravity Forms supports a wide range of data collection tasks: from basic polls and lead generation forms to payment processing and e-signatures.

Applying conditional logic in Gravity Forms is straightforward. Once all your form fields are set up, select a field that you want to show or hide based on conditions from another field. In the field settings, enable Conditional Logic. You can then specify conditions like "Show this field if" and choose whether all or any conditions must be met.

Qikify: best for ecommerce

Contact Form Builder is one of Qikify’s ecommerce tools designed for Shopify merchants. The tool features drag-and-drop functionality for building lead generation, registration, pre-order, and other types of forms in a few clicks.

Users can also add conditional logic to personalize customer experiences or gather extra information.

Formstack: best for secure data collection

Formstack is a form builder that focuses on helping businesses safely gather sensitive information.

The software ensures compliance with GDPR, HIPAA, and CCPA standards. It provides encryption, secure storage, and strict access controls to maintain data integrity during form submissions.

Aside from robust security features, Formstack offers powerful workflow automation and supports smart branching logic. This logic is applied through a familiar workflow by adding conditions to the field in question.

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