Manage appointments, track repairs, and streamline operations with a customizable portal tailored to your repair shop's needs.


Set up a repair shop portal with just the features your workflow requires. Adapt your setup as your business grows—no coding required.
Connect spreadsheets, inventory systems, and customer databases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your repair shop.
Set up a branded repair shop portal where customers can track repairs, access invoices, and communicate securely. Set custom permissions for every user group in minutes.
Repair shop portals are mobile-ready by default. Customers and staff can access updates anywhere—no extra setup needed.
Repair shop portals are mobile-ready by default. Customers and staff can access updates anywhere—no extra setup needed.
Connect with your tools to automate repair status updates, reminders, and notifications—eliminating manual follow-ups.
Create separate logins for customers, technicians, and managers, each with a personalized dashboard for their needs.
Set rules for who can view repair details, invoices, or internal notes. Customize actions by user group or role.
Protect customer data and repair history. Softr is fully SOC2 and GDPR compliant for peace of mind.
Customers and staff can ask AI about repairs, appointments, or invoices—getting fast answers right inside your portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Set up your repair shop client portal in minutes with drag-and-drop blocks and templates.
Add features like service updates or appointment scheduling as your repair shop expands—no rebuild needed.
Manage client requests, job status, and invoices in one portal—no extra tools or seats required.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A repair shop portal is a secure online space where your customers can log in to track their repair jobs, check status updates, view estimates or invoices, and communicate directly with your service team. It keeps all job-related information and conversations in one place, making it easy for both your staff and your customers to stay organized and up-to-date without relying on phone calls or scattered emails.
Softr makes it simple to create a repair shop portal that fits your workflow. You can connect your existing data, like job records from Airtable or service logs from Notion, and set up a portal where customers can log in, track repairs, submit requests, and access important documents—all in one place.
There’s no need to write code. You can start from a template or build your portal from scratch, customize the layout, set up permissions, and brand it with your shop’s logo and colors. It’s quick to set up, easy to maintain, and flexible enough to adapt as your repair shop grows or your needs change.
You can add many different features to your repair shop portal, depending on how you run your shop. Some common options include:
\- Customer logins – so each customer can view their repair jobs and history
\- Custom dashboards – to show job status, invoices, and service timelines
\- Forms – for job requests, feedback, or approvals
\- File sharing – customers can upload photos of damages or download invoices
\- Search and filters – to quickly find specific jobs or records
\- Tables, lists, and detail views – to display jobs, appointments, or parts orders
\- Comments or status updates – to keep communication organized and transparent
\- Calendar view – for upcoming appointments or scheduled repairs
\- Permissions and roles – so customers and staff only see what they’re supposed to
All these features are created using Softr’s drag-and-drop building blocks, so you don’t need any programming skills. If your shop’s processes change, it’s easy to update the portal as needed.
No coding is needed. You can build your entire repair shop portal using Softr’s visual editor. Everything from the layout to user permissions can be customized without having to write a single line of code.
Yes. You can manage multiple customers or even multiple shop locations in a single repair shop portal. Each user only sees the content and repair job data assigned to them, based on their login and role. This is especially helpful for repair shops that serve different clients or operate multiple branches, keeping everything organized in one place.
Softr supports a wide range of data sources to power your repair shop portal. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in data from additional sources using the REST API.
You’re not limited to just one. You can integrate multiple data sources into your repair shop portal and display them side by side—so, for example, you might pull in job orders from Google Sheets and customer details from Airtable at the same time. Most sources support real-time, two-way sync, so updates in your portal or data source stay automatically in sync.
Yes, Softr gives you full control over how users interact with your repair shop portal. You can adjust the layout, navigation, and content to match your shop’s branding and workflow. Each page or section can be shown or hidden based on the user’s role, so every customer only sees what’s relevant to their repairs.
You can also set up different user roles, such as customer, technician, or admin, and define exactly what each can view or edit. For instance, customers will only see their own repair orders, while internal staff can manage all job records. You can even personalize views by filtering data based on who’s logged in.
This customization is especially useful for managing multiple customers, locations, or repair projects at once, helping keep the experience tailored and secure for every user.
Yes, you can. You don’t need to import your repair shop data from another tool to get started with Softr. If you’re starting from scratch, you can use Softr Databases, which is built right into the platform and integrates seamlessly with your repair shop portal.
But if you already have data in tools like Airtable, Google Sheets, or other platforms, you can connect those as well. You can also use the REST API connector to bring in data from additional sources. Either way, you have complete control over how your repair shop data is structured and displayed inside your portal.
Yes, you can fully white-label your repair shop portal in Softr. You can use your own shop logo, brand colors, fonts, and custom domain to make the portal feel like a natural extension of your repair business. You can also remove all Softr branding, so your customers only see your repair shop’s identity throughout their experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your repair shop portal. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is laid out, decide which blocks go where, and set what different customers or team members see when they log in.
To display your repair shop’s data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like repair tickets, invoices, or equipment logs
\- List or Card blocks – to highlight services offered, customer profiles, or parts inventory
\- Detail View – to show one record at a time, like a repair status dashboard
\- Forms – for service requests or customer feedback
\- Charts – to show repair trends or shop statistics
\- Calendar blocks – to display appointment dates or deadlines
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All repair shop data is encrypted in transit (TLS) and at rest, and your portals are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your portal. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive customer data across your entire portal.
For portals connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your repair shop information safe.
You can get started for free. Softr’s Free plan lets you publish one portal with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your repair shop portal needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like repair shop portals, CRMs, and internal tools—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working portal, and how well it connects with your existing repair shop data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded portals that your customers or technicians can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch a polished repair shop portal.
Yes. Softr supports a wide range of integrations so you can connect your repair shop portal to the rest of your workflow. You can sync with tools like Stripe for payments, Intercom for chat, and automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send repair data to another system, trigger automations based on customer actions, or display information from other tools, you can build it into your portal, without writing code.