Forms & Surveys

Build your own customer satisfaction survey tool, no code required

Collect actionable feedback, improve customer experiences, and tailor surveys to fit your business needs with a flexible no-code platform.

A digital interface displaying a customer satisfaction survey with rating options and feedback fields.
customer satisfaction survey tool mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your survey data in real time

Connect spreadsheets, CRMs, and feedback tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for customer insights.

Explore all data sources
Power

Give every respondent a custom, secure experience.

Build branded survey portals with personalized access for each respondent. Easily set up secure logins and manage permissions to protect sensitive feedback.

Easy, secure logins

Your survey tool is mobile-ready—respondents can complete surveys from any device, with no extra setup needed.

Works on any device

Your survey tool is mobile-ready—respondents can complete surveys from any device, with no extra setup needed.

Automations

Automate survey distribution and reminders by connecting with tools like Make, Zapier, or N8N.

User groups

Segment respondents into groups for targeted surveys and customized dashboards.

Advanced permissions

Set granular permissions to control who can access, complete, or view survey results at all levels.

Security

Keep survey data secure and private. Softr meets SOC2 and GDPR compliance standards.

AI Magic

An AI assistant for survey teams

Let teams ask AI about trends or feedback. Instantly surface insights from survey data, right inside your Softr tool.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building customer satisfaction survey tool

Easy, fast setup

Launch your customer satisfaction surveys fast with drag-and-drop forms and ready-made templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add new survey types, feedback logic, or integrations as your customer insights needs change.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Start with surveys, then add dashboards, automations, or portals—all in one platform.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom survey tool in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
Read Case Study

Frequently asked questions

What is a customer satisfaction survey tool?
What are the benefits of building a customer satisfaction survey tool with Softr?
What types of features can I build into my customer satisfaction survey tool?
Do I need to know how to code to build a customer satisfaction survey tool in Softr?
Can I manage multiple survey projects or teams in the same customer satisfaction survey tool?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my survey data in another tool?
Can I white-label my customer satisfaction survey tool in Softr, including using my own branding?
Can I customize the design and layout of my customer satisfaction survey tool?
How secure is my data in Softr apps?
How much does it cost to build a customer satisfaction survey tool with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

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