Employee engagement is a crucial metric for business growth. However, remote work and Gen-Z entering the workforce have HR managers puzzled about how to engage them.
“It's not just about providing services for a price; it's about creating a mechanism to evoke customer delight. It is crucial to increase employee satisfaction (ES) first, even more than customer satisfaction (CS). When staff are filled with delight, they may naturally want to share that delight with customers, leading them to act in a way that provides delight independently.”
— Dr. Okochi, founder and director of Okochikai Medical Corporation with Forbes
Employee and customer satisfaction are deeply linked — and the mechanism to improve these metrics involves adopting a continuous employee feedback loop. Here, you regularly capture employee sentiments and take timely action to improve employee satisfaction.
For such a strategy, traditional employee feedback tools like onboarding/offboarding or year-end surveys are not effective as they are manual and slow.
Maintaining ‘continuity’ requires automation. Employee feedback software makes this possible by automating the process of implementing a continuous feedback strategy.
Make satisfied employees your competitive advantage with our curated list of top 6 employee feedback software in 2025.
What is employee feedback software?
Employee feedback software collects employee feedback, measures employee satisfaction metrics, and draws insights to take action to improve employee experience in your workplace.
If you use traditional employee feedback tools for this real-time process, your HR will add too many manual or repetitive tasks to their plate among which:
- Sending surveys and follow up with employees to complete them,
- Manually migrating data to HR systems or analysis tools,
- Manually creating and reviewing reports.
Real-time employee feedback software centralizes and automates these tasks, helping HR managers to focus on implementing effective employee engagement strategies.
5 key features to look for in employee feedback tools
Below are key features that nurture effective employee feedback and performance tracking:
- User-friendly and intuitive interfaces that make it easy for employees with varying tech capabilities to complete required tasks,
- Integrations with performance review software, LMS, and other HR tools to get real-time data insights,
- Customization via adaptive response automation, anonymous feedback, branding, role-based workflow, etc to help gather nuanced insights,
- Reporting and analytics that tracks and visualizes key performance metrics to make informed decisions,
- 360-degree and real-time feedback that helps capture multiple perspectives across managers, peer employees, management, vendors, etc to draw a holistic picture of employee satisfaction and performance.
6 best employee feedback tools to track performance in 2025
We have compared top employee feedback apps based on their features, use cases, pros, cons, and pricing:
1. Softr — an easy yet powerful no-code platform to create custom employee feedback software
Softr helps you build custom employee feedback software based on your business data and design as per your workplace policies and standard HR processes.
It’s a great option if you’re using existing software like Google Forms-Sheets combo, HubSpot, Airtable, monday.com, Notion, etc to collect employee feedback. Softr builds custom interfaces on top of that data to make them more practical, feature-rich, and intuitive. This arrangement automates your process of collecting employee feedback without the investment in out-of-the-box HR SaaS tools.
Get started with a free template — Employee Feedback Tracker
Softr key features
- Intuitive building blocks: Use modular blocks, such as Lists, Tables, and Kanban, to create your performance review software’s layout. Easily customize templates to get started quickly.
- Out-of-the-box features: Softr comes with functionalities that are not typical app actions for most app builders, such as user invites, password resets, and email templates. These can help you design even more adaptable software for your employees.
- Deep data integration: This means you can connect to your data source and map it to your application, without coding. With Softr, you can integrate multiple data sources within one application—one spot for everyone to access and work with the same set of reliable data.
- Visibility control: You can customize and control what different users can see and do in your application with incredible precision.
- PWA app that you can launch on mobile devices with a responsive design for seamless data capture and access.
Softr Pros
- Editable templates with customizable flexibility help deploy apps within hours without writing code.
- Proactive and responsive customer support, learning resources, and certified professionals to assist n any challenges you may have while building.
- The active community of Softr professionals and enthusiasts for peer support indicates mature software adoption.
- The generous free plan enables the creation of one functional app with 10 users which is great for small teams or pilot testing. Easy to scale with affordable and gradually increasing pricing plans.
- Improve, not disrupt existing processes with real-time database sync and integrations.
- An easier learning curve as you get the option to use a database that you’re comfortable working with. There are 14+ data source integrations available with 2-way real-time sync. This means changes you make in your database instantly reflect in your software and vice versa.
Integrations include:
- Data sources: Airtable, Google Sheets, HubSpot, monday.com, Notion, BigQuery, Supabase, Xano, and SQL databases (MySQL, PostgreSQL, MariaDB, SQL Server).
- APIs: Use the REST API connector to bring in data from any public or accessible API.
- Automation tools: Use Zapier or Make to automate workflows across thousands of apps.
- Communication tools: Typeform, Mailchimp, MailerLite, SendGrid, and Google Analytics.
- Payment processors: Stripe, PayPal, and Gumroad for flexible payment handling.
Softr Cons
- No native mobile app options, although you get PWA capability to launch a web app on mobile devices.
Softr Pricing
- Free plan: Launch one app with a custom domain for 10 external users and unlimited collaborators.
- Paid plan: Scale your employee feedback software to more users with advanced features like enterprise-grade security, API access, custom code, conditional forms, and more — starting at $49/month (billed annually).
There are also other pricing options that you can explore here.
Softr Customer Reviews
“Within a couple of days, I was able to create a basic intranet/employee portal. By the end of my first week, I had built a remarkable tool that organized and streamlined our sales process. I've even been able to create a small database of common issues our customers face and what solutions we offer. This allows our in-office staff to take control and free up capacity for our on-the-road team to generate more business.”
— Em C., Bio-Science Procurement & Logistics Team Lead, Verified Review on G2
2. Jotform — best for using advanced forms for employee feedback surveys
Jotform is a powerful form-building tool for designing complex form-based employee feedback workflows. Its survey automation tools with conditional logic, form analytics, and visual report builders help run effective feedback management systems for teams.
Jotform Features
- Drag-and-drop form builder helps customize form design and data flows.
- Automate using conditional logic, scheduling, notifications, emails, and more.
- Native language translations allow employees to share feedback in their native language.
Jotform Pros
- User-friendly and simple interface design.
- Exhaustive employee survey template options.
- Native mobile app in iOS and Android capabilities.
- Anonymous submissions.
Jotform Cons
- The forms are basic and not visually appealing.
- The free plan has limited features.
- The form builder has a learning curve.
- Limited design customization options.
Jotform Pricing
- Free plan: Allows creating 5 forms with only 100 submissions and 1 user.
- Paid plan: To create more forms, accept submissions, get more storage, and fields per form, explore their paid plans starting a $34/month (billed annually).
Jotform Customer Review
“One of the best features, in my opinion, is the ability to generate anonymous surveys and feedback forms. We use these for both client satisfaction surveys and employee retention surveys. Even though JotForms is easy to navigate, updating the look of some of the building components for forms would be nice.”
— Melissa D., Office Manager, Verified review on G2
Jotform is suitable for
Jotform is suitable for small and medium-sized businesses that want to use simple tools like forms to collect and share employee feedback. It is also a good option for businesses employing mobile or remote workers who may require a mobile app for sharing real-time information.
3. Teamspective — best to capture employee feedback on Slack or MS Teams
Teamspective is an employee experience management software for teams that are heavily integrated with the Slack or MS Teams ecosystem. You can design people analytics workflows to capture employee feedback, track engagement, and manage performance reviews in a single platform.
Teamspective Features
- Pulse surveys to capture employee feedback via an interactive 30-second survey design
- Pulse snapshots use sentiment analysis to generate actionable insights.
- Anonymous chat to capture sensitive employee feedback.
Teamspective Pros
- Better engagement and participation on communication platforms like Slack or MS Teams than making employees fill out surveys.
- User-friendly and customizable survey design
- Employee recognition features like public appreciation help celebrate performing employees.
Teamspective Cons
- Limited reporting and analytics features
- No white-labeling option — you require Slack or MS Teams to implement employee feedback workflows.
- Not suitable for traditional organizations with hierarchy or enterprises that may seek more scalable employee feedback solutions.
- Users report repeated survey questions.
Teamspective Pricing
- Free plan: 6 months of free access for up to 30 users.
- Paid plan: Allows custom plans based on the number of features and employees. For example, with their pulse survey, feedback, and 360 evaluation features, the paid plans start at $9914 for 100 users per year.
Teamspective Customer Review
“It has an automated schedule that keeps asking me for input. Good frequency, not too often not too rarely. It guides and encourages towards giving feedback and boosts for peers. I don't know if using this tool has led to any actual actions from the employer. Concrete actions and follow-ups would make this feel more significant. Right now it feels mostly like yelling in the void.”
— Kimja M., Senior Developer, Verified Review on Capterra
Teamspective is suitable for
Teamspective is suitable for startups or small businesses that get most of their work done on platforms like Slack or MS Teams. Being user-friendly makes it accessible for teams with varying levels of technical expertise.
4. Culture Amp — Best to capture employee feedback for DEI and L&D
Culture Amp is an employee experience software to streamline the management of employee feedback, engagement, performance, and development. It provides ready-to-use survey templates and AI-powered tools with embedded coaching capabilities to centralize continuous feedback implementation.
Culture Amp Features
- Templated reviews and smart suggestions use AI to understand interactions within your organization to design templated questions to effectively capture feedback.
- Calibration reports provide detailed insights into employee feedback and performance.
- Embedded coaching enables employees to take productive action on their feedback. Includes conversational micro-learning to deliver lessons on email or Slack.
Culture Amp Pros
- Centralizes employee feedback, engagement, performance, and upskilling management in a single platform.
- User-friendly and templated surveys.
- Dedicated diversity, equity, and inclusion (DEI) features.
Culture Amp Cons
- Difficult to navigate and set up the platform.
- Limited options for integrations may force you to adopt new tools for seamless HR management.
- No native mobile app or PWA features.
- The software has a learning curve to set up and use available features for maximum ROI.
- Small businesses may find it difficult to justify price versus features used among vast options available.
Culture Amp Pricing
Request to get a custom quote for your company. You can either choose among Engage, Perform and Develop modules or purchase full platform features. The total pricing depends on employee headcount, service tiers, and chosen modules.
Culture Amp Customer Review
“Culture Amp excels in turning employee feedback into actionable insights, making it an invaluable tool for improving company culture and employee engagement. The platform's user-friendly interface makes it easy to design and distribute surveys. While Culture Amp offers robust features, the depth of data and options can sometimes be overwhelming for new users. It may require a learning curve to fully utilize all the capabilities the platform offers.”
— Nitin S., Technical Staff, Verified review on G2
Culture Amp is suitable for
Culture Amp is suitable for medium-sized to enterprise businesses that want to capture employee feedback to streamline their DEI and employee development initiatives.
5. Weekdone — Best to capture employee feedback for project and task management
Weekdone integrates employee feedback with OKRs, task, and performance management to make it actionable. Employees can receive feedback via progress reports, standalone feedback templates, weekly check-ins, 1:1 reviews, and more.
Weekdone Features
- Weekly pulse surveys, templates, ratings, and public feedback help provide holistic feedback and recognition.
- 1:1 check-ins via a dedicated chat interface for personalized feedback and conversation.
- Reports and dashboards to track employee performance, action taken on feedback, team reports, and more.
Weekdone Pros
- Designed to capture actionable feedback to align individual, company, and project goals.
- Regular insights to monitor employee work and provide feedback.
- Good reporting and customizable dashboard features like progress tracking to monitor employees in real-time.
Weekdone Cons
- Software setup is not seamless.
- Does not support recurring tasks.
- Not suitable for large teams with complex workflows.
- Cluttered user interface that is not easy to navigate.
- Requires understanding of OKR strategy to make complete use of available features.
Weekdone Pricing
- Free plan: Forever free plan provides access to all features for up to 3 users. For more users, it provides a 14-day free trial.
- Paid plan: For larger teams with more than 3 users, explore their packages starting at $1,080 annually for 10 users.
Weekdone Customer Review
“We are able to get regular insights on employee plans, progress, thoughts & well-being. Employees get the survey bar regularly to mark their satisfaction levels while maintaining confidentiality. Weekdone unites goals & achievements with 1:1 feedback. (However,) the product setup is a nightmare, especially for larger teams. Employee feedback ratings are just stars and as managers, most of the time, we are unable to uncover the exact cause of someone's disappointment. It would be better if the feedback bar had a text field as well.”
— SHUBHAM V., APM Quality Engineering, Verified review on G2
Weekdone is suitable for
Weekdone is suitable for individual, small, and medium-sized businesses that use OKRs and weekly check-ins to manage employees and business operations.
6. Zonka Feedback — Best to collect feedback from mobile and field service employees
Zonka Feedback is a customer experience platform that provides omnichannel survey tools. Distributed companies can use it to track employee feedback and performance across all company touchpoints. It allows surveying via SMS, email, tablets, mobile apps, web, offline kiosks, QR codes, and more to capture data, generate insights, and take action by assigning tasks.
Zonka Features
- Custom employee survey templates help capture feedback across multiple online/offline channels and use cases like cafeteria, washroom, transport, and more.
- Sentiment analysis of feedback, texts, or emails helps prioritize issues and strategize a course of action.
- Generate reports to measure key employee feedback metrics like Employee Satisfaction, Employee Net Promoter Score (eNPS), and more.
Zonka Pros
- Advanced survey features like answer piping, conditional logic,
- Covers field service industry-specific use cases across healthcare, restaurants, retail, hotels, eCommerce, and more.
- Supports multiple languages and translations, including Arabic.
Zonka Cons
- Limited options to customize design.
- Expensive pricing plans and small businesses may end up paying for Zonka’s extensive functionalities that they may not require.
- Limited integration options.
- Inadequate user licenses per subscription.
Zonka Pricing
- Free plan: Allows 1 user to create unlimited surveys capped at 50 responses per month.
- Paid plan: Add more users, capture responses, and use advanced features like translations, automation, case management, sentiment analysis, etc with paid plans starting at $49/month (billed annually).
Zonka Customer Review
“I am using it for Employee Service satisfaction, Supplier service delivery management, and gathering data of office day-to-day operations. However, look forward to more flexibility of exported data for deep analyzing and information generation.”
— Anonymous, Verified review on G2
Zonka is suitable for
Zonka Feedback is suitable for medium to enterprise level businesses having distributed teams across several online and offline locations like field services. Its user-friendly design makes it accessible for teams with varying technical expertise.
How to choose the right employee feedback software for your business?
Here’s a 5-step plan to make the right choice of employee feedback tool that blends and enriches your HR process:
1. Document to standardize feedback processes
Discuss with your top management what employee feedback and performance-tracking strategies your company wants to adopt. Do consider existing feedback management systems for teams and improve upon them.
Then, document the optimized process and create flow diagrams to understand which tasks can be automated with employee feedback software.
Then, specify the set of required features to compare different employee feedback tools.
2. Consider integration and customization features
Before testing HR tools for employee feedback, give special attention to the efforts required to migrate to new software regarding data and employee (user) onboarding.
This means, the software must have adequate integrations with your existing tools, well-documented API access, and partnerships to plan effective transition.
The best customization and seamless integrations come with no-code app builders like Softr that allow personalization with custom logic and layout for your apps.
3. Research employee feedback software reviews and negotiate pricing
Research user reviews on the potential HR tools for employee feedback. Make sure the pros truly help enhance your feedback workflows. You must have workarounds available for cons and they shouldn’t hinder your operations as you scale the business.
Then, take demos with the vendor and evaluate pricing to meet your company budgets.
4. Conduct pilot testing and check for user experience
Once you have potential employee feedback tools that meet your requirements and budget, conduct pilot tests with your teams. Test the functionality and practicality of the software for your feedback process before making a long-term commitment.
Are your teams able to adopt the tool? Does the vendor’s support team provide adequate training during the pilot? How does the software impact the team’s productivity and output after feedback?
Create such questionnaires to gauge the software’s compatibility with your company.
This hands-on experience can help you assess whether it meets your expectations in real-world scenarios.
5. Use vendor support and employee feedback to optimize the process
Gather feedback from end users and stakeholders and work with the vendors to improve adoption. For this, it is best practice to consider onboarding and support provided by the vendor for a seamless transition.
Continuously work with your vendor and employees to deeply integrate the tools with your performance management workflows for full-scale automation.
How does employee feedback software impact company culture?
Feedback isn’t easy to give or receive. Hence, managers have to adopt best practices to ensure the feedback is constructive and nurtures improvement. However, it is possible to navigate such psychologically sensitive processes in real time by streamlining them with cloud-based employee feedback software.
For example, Adobe, an enterprise design SaaS, replaced traditional annual performance reviews with continuous feedback via ‘check-ins’. This resulted in an impressive 85% employee satisfaction score, highlighting the importance of continuous dialogue in enhancing workplace morale.
Here’s how adopting continuous feedback tools for employees impacts company culture:
- Builds employee trust via transparency in the adopted performance and feedback assessment process,
- Encourages open communication, especially with features like anonymous chats,
- Aligns employee output in time with the organization’s larger goals. This improves employee confidence and provides clarity on their role in the company.
Many employee feedback tools like Softr, Culture Amp, and Jotform go beyond by assigning learning resources to help employees act on the feedback.
Thus, from capturing data to analyzing, and sharing actionable next steps — real-time employee feedback software helps implement this continuous system of feedback —> action for employee engagement and retention.
Another example is Netflix, known for adopting a 360-degree feedback system instead of performance reviews. It considers feedback from managers, peers, and subordinates to track performance. Plus it includes anonymous feedback for more honest reviews. This ensures employees receive regular feedback throughout the year from all aspects of the organization and they can align their performance accordingly.
Such 360-degree employee feedback-based reviews require automation and customization to reduce manual work and provide transparency.
Hence, having a custom employee engagement software solution that aligns with your company’s unique culture and workplace policies becomes critical. To make this possible, no-code app builders allow you to design custom forms and conditional logic for the software’s responsiveness, and sync data across HR tools in real time — all at a fraction of the cost of custom-coded tools or dev team maintenance.
Start with capturing and tracking employee feedback for free with Softr
Softr’s forever-free plan provides a risk-free way to custom-design free employee feedback software within a few hours. Test your employee feedback and performance tracking workflows with a custom domain and scale whenever you’re ready. Start by editing this employee portal template.
What is Softr
Softr is the easiest way to turn your data into powerful business apps—no code required. Connect to your spreadsheet or database, customize layout and logic, and share with your team or clients.
Join 700,000+ users worldwide, building client portals, internal tools, CRMs, dashboards, project management systems, inventory management apps, and more—all without code.
Join 700,000+ users worldwide, building client portals, internal tools, CRMs, dashboards, project management systems, inventory management apps, and more—all without code.
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Harshala Chavan
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