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A guide to choosing the best nonprofit CRM solution

Mariam Ispiryan • Aug 26, 2022 • 13 min read

As a nonprofit organization or an NGO, finding a Customer Relationship Management (CRM) solution that fits your budget can be unnecessarily difficult. And you might be tempted to not use one at all, since your business doesn’t technically have “customers” and isn’t transactional.

However, CRMs are crucial to the growth of nonprofits. That’s because your organization’s success relies on keeping track of customer data and interactions in an organized way and retaining donors through transparent and effective communication.

In this article, you’ll read about what these tools can do for your organization, what to look for in CRM solutions for nonprofits, how to go about finding and implementing the platform, and how no-code tools like Softr can provide you with an affordable and customizable alternative to traditional CRM software.

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You don’t have to sacrifice quality for an affordable CRM solution.

Customize your nonprofit CRM with Softr and maximize your fundraising efforts. No coding, no hassle.

Make your own CRM

You don’t have to sacrifice quality for an affordable CRM solution.

Customize your nonprofit CRM with Softr and maximize your fundraising efforts. No coding, no hassle.

Make your own CRM

You don’t have to sacrifice quality for an affordable CRM solution.

Customize your nonprofit CRM with Softr and maximize your fundraising efforts. No coding, no hassle.

Make your own CRM

Frequently asked questions about CRM solutions for nonprofits

Which CRM is best for nonprofits?

The best nonprofit CRM is one that’s affordable, secure, scalable, and integrates with your organization’s current systems. Some examples of popular CRM solutions used by nonprofits include: 1. Salesforce Nonprofit Cloud 2. Kindful 3. DonorPerfect 4. Blackbaud 5. NeonCRM 6. Oracle NetSuite 7. Bloomerang 8. Network for Good 9. EveryAction 10. Classy

Does a nonprofit need a CRM?

CRMs help users gather, manage, and track constituent information all in one place. With an effective CRM, NGOs and nonprofit organizations can better understand their donor data and maximize their fundraising efforts.

How much does a nonprofit CRM cost?

The cost of nonprofit CRMs can vary based on the solution and your organization’s needs. However, in general, CRM prices range from $0 to $700 per month.

What are the benefits of CRM software for nonprofits?

Some of the benefits of CRM software for nonprofits include: 1. Increased constituent satisfaction 2. Higher donor retention 3. Increased transparency 4. Improved communication 5. Process automation 6. Advanced internal communication 7. Reduced risk of data loss

What is the most popular CRM for nonprofits?

One of the most popular CRMs for nonprofits is Salesforce. However, users reportedly find the backend systems confusing, and the pricing packages too expensive for the service offered. While this software is a big player in the CRM world, it’s not very suitable for smaller organizations as the learning curve is rather steep and setup usually requires consulting.