Companies use countless tools and apps. Internal communication takes place on multiple platform. Information is easier to create and share than ever before, but that can often make it more difficult to find, organize, and access.
A CMS intranet is one way businesses choose to solve these problems. It's a place to centralize all internal information, documentation and high-level communication, and can become a source of truth for internal operations.
Below we'll define what a CMS intranet is, provide detail about what they entail, and share best practices and solutions for implementing your own.
What is a CMS intranet?
A CMS intranet is actually two terms: "CMS" and "Intranet." A CMS is a content management system -- a software tool used to build websites, portals, and other web-based sites with little-to-no-code. An intranet is an internal company portal where employees can find important information, company news, documents, and resources.
A CMS intranet is type of software for admins to build company intranets, then create, edit, and manage the content on those sites. That content can then be accessed and used by the wider employee base.

A CMS allows employees to easily manage content through a simple interface, so even non-technical staff can publish and maintain content. This ensures that all internal content remains organized and up-to-date.
Features of a CMS intranet
A high-level definition simplifies the power of a CMS intranet. Diving into its granular components help to understand its full capabilities.
User-friendly interface
Simplicity and intuitiveness are important for both the CMS and Intranet sides. For your employees, the intranet must be designed to be intuitive and easy to navigate, ensuring your employees can easily find the information they need. This includes clear, consistent menus, straightforward navigation paths, and a clean and uncluttered layout.
On the CMS side, admins need an intuitive platform where they can build what they need without the help of developers.

Customizable templates
Customizable templates allow you to tailor your intranet’s appearance and functionality to meet your needs. This includes layout options, color schemes, and blocks that can be arranged, as well as the actual tools and functionalities within the intranet.
Customization ensures that the intranet reflects your company’s identity and meets the unique needs of different user groups, and that it has all the functionalities you need -- and nothing more.

Tip: With Softr, you can set up an intranet in minutes with a customizable intranet template, then tailoring it to match your needs. Softr is a no-code platform that lets you add and move blocks effortlessly or change the design to match your business’ brand without needing a designer or developer.
No-code development tools
No-code development tools enable you to build and modify the intranet without writing code. These tools typically feature drag-and-drop interfaces, pre-built components, and visual editors. Not all CMSs are no-code, which isn't a problem if you've got a large developer or engineering team.

Robust security features
Robust security features are essential to protect sensitive company data. These include data encryption, user authentication mechanisms, and granular access controls to limit who can view or edit specific content. Regular security updates and compliance with industry standards also help protect against threats and vulnerabilities. Incorporating application security best practices into your CMS intranet development ensures security is embedded at every stage, from initial code commits to deployment, reducing the risk of vulnerabilities slipping into production.
For instance, Softr leverages best-in-class security practices, including TLS encryption for data transmission and hosting with certified AWS servers. Softr also ensures compliance with stringent EU data protection regulations and provides enterprise-grade security. With Softr, you can configure different settings to ensure that your intranet app meets your security standard, like setting authentication protocols, caching options, and more. You can also set granular access to who can access what data and when.

Mobile accessibility
Mobile accessibility ensures that employees can access the intranet from any device. This involves responsive design techniques that adapt the layout and functionality of your intranet pages to different screen sizes, providing a great user experience across desktops, tablets, and smartphones.

Collaboration tools
Collaboration tools facilitate communication and teamwork among employees. These include discussion forums, shared project spaces, and document sharing.

Search functionality
A powerful search engine helps employees quickly find the information they need by reducing the time spent looking for it. Advanced search features include filtering options, keyword suggestions, and the ability to search across different types of content, such as documents, posts, and user profiles.

Integrated business applications
Integration with other business applications — such as Customer Relationship Management (CRM), Human Resource Management (HRM), and Enterprise Resource Planning (ERP) systems — centralizes data and processes.

With Softr, you can create multiple apps that integrate with each other or create a single application with all these resources and features. This reduces the need for switching between different platforms, improves data consistency, and streamlines workflows.
Benefits of Using a CMS Intranet
Implementing a CMS intranet within your business offers many benefits that can significantly enhance your business operations.
Better communication and collaboration
Poor communication and fragmented collaboration tools can significantly challenge your business. Disparate channels lead to misunderstandings, missed messages, and a lack of alignment within your team.
An intranet centralizes all communication and collaboration tools into one easy-to-access platform. You can add announcements, updates, and discussion boards to your intranet to improve communication, ensuring everyone stays informed and aligned. Tools like Softr provide powerful collaboration tools like forums, document sharing, and project management features, all integrated into one platform.
Streamlined processes
Managing multiple platforms and fragmented processes can be overwhelming and inefficient. When data and processes are spread across various systems, keeping everything synchronized is challenging, leading to lost productivity and potential errors.
Our intranet apps integrate seamlessly with your existing data from Airtable, Google Sheets, SmartSuite, HubSpot, and BigQuery. By centralizing all your data and processes in one place, you reduce the need for juggling multiple platforms, allowing your team to focus more on growing the business and less on managing cumbersome processes.
Save money
Hiring expensive developers and maintaining custom solutions can strain your budget. For many SMBs, technical expertise is costly and burdensome to come by.
Using a no-code CMS intranet like Softr doesn’t require hiring expensive developers, who can cost thousands per month. With Softr, you can start for free and explore our features, before using any of our paid plans that begin at just $59/month. Enjoy a powerful, customizable intranet without the high price tag.
Secure data
Protecting sensitive company information is critical. Data breaches and unauthorized access can seriously affect your business, including financial loss, reputational damage, and legal issues.
Softr provides robust security features, including data encryption, user authentication, and granular access controls. These measures ensure that your sensitive information is safe and accessible only to authorized personnel.

Grow with Ease
As your business grows, your intranet needs to scale with it. Outgrowing your current system can lead to disruptions, inefficiencies, and increased costs associated with migrating to a new solution.
Access anywhere
In today’s world, flexibility is crucial. Limited access to tools and information can hinder productivity, especially with remote work becoming more common.
Best practices for implementing a CMS intranet
Implementing a CMS intranet requires careful planning and consideration of best practices to ensure it meets your business needs.
Identify clear objectives
Having clear, specific goals helps you focus on what’s most important for your business. It ensures that every feature and functionality you implement serves a purpose and addresses your business needs.
Start by clearly identifying what you want to achieve with your intranet. Is your goal to improve internal communication, enhance team collaboration, organize documents, or streamline workflows? Write down these objectives and prioritize them.
Choose the right platform
Selecting the right platform is essential for building a functional and user-friendly intranet. Consider factors such as ease of use, customization options, integration capabilities, and cost. Softr offers robust features and seamless integration with tools like Airtable and Google Sheets, making it an ideal choice for SMBs.
For instance, DS Automotive successfully utilized Softr to create a tailored intranet solution that enhanced its internal processes and employee collaboration, demonstrating the platform’s practical benefits in real-world applications.
Manage data access by persona
When you have your intranet, you must ensure that only the right users view and edit information from your app. With Configure who can access each page, block, action, and record to make your app secure and powerful. These permissions can be defined by user groups or conditionally based on the user’s information, depending on the tool you choose.
Plan for scalability
Planning for scalability ensures that your intranet remains effective and valuable as your business expands. It avoids the need for costly overhauls or migrations.
Choose a platform that can grow with your business. Softr is designed to expand with you, and our pricing plans help you plan and adjust for future expansions and upgrades.
Gather Feedback Continuously
Regularly solicit feedback from employees about their experience with the intranet. Create a page with surveys or suggestion boxes to gather their input and ideas for improvement.
What is Softr
Join 700,000+ users worldwide, building client portals, internal tools, CRMs, dashboards, project management systems, inventory management apps, and more—all without code.