When was the last time you Googled something? Or scrolled through an app like Instagram or YouTube? Or laughed at funny, silly videos on TikTok? Let me guess—it wasn’t that long ago. In fact, I’ll bet you did it today (scratch that, probably just a few minutes ago).😁 Every day, billions of people interact with digital platforms, often without knowing if they’re using a web app or a website.
Yet, understanding this difference isn’t just trivia; it’s crucial for anyone building, using, managing, or interested in digital tools in today’s tech ecosystem.
Here’s why this matters:
- Web traffic is skyrocketing. As of 2024, there are over 1.13 billion websites online and countless web apps, with some estimates suggesting there are more than 8 million progressive web apps actively used globally. Also, the global market for PWAs was $1.13 billion in 2019 and is projected to reach a value of $10.44 billion by 2027, generating a Compound Annual Growth Rate of 31.9%(according to Emergen Research).
- The line between web apps and websites is blurring. Platforms like Pinterest, Amazon, Uber, Airbnb, and even Gmail are websites and web apps designed to deliver seamless experiences while juggling complex tasks.
But this isn’t just about numbers. It’s about examining how we experience and relate with the internet. Over the past decade, websites evolved from static pages into dynamic, interactive hubs, and web apps—serving as tools that power our productivity, entertainment, and daily lives.
This article isn’t here to throw buzzwords at you or confuse you with technical jargon. Instead, we’ll walk through everything you need to know about web apps and websites in a way that’s relatable, insightful, and actionable, and helps you leave here with clarity and confidence.
Let’s get started.
What is a web application and how does it work? A step-by-step description
Let’s begin with a simple definition: a web application is simply an interactive digital tool accessed through your browser, designed for users to perform specific actions. Unlike static websites where display information is only displayed, web apps allow you to engage/interact, input, and manipulate data—think online shopping, email platforms, or even multiplayer games.
Now, why does this matter? Web apps are the backbone of any modern digital interaction. Whether you want to book your dream vacation on Airbnb or collaborate on Google Docs, web apps bridge the gap between the convenience and functionality you desire.
They don't just deliver content; they empower users (YOU) to get things done.
So, how exactly do they work? Let’s break it down with a relatable, real-world example.
Step 1: User interface interaction
Imagine you’re on the Airbnb app, looking for a cozy apartment for your next getaway. You open the web app and interact with its user interface (UI)—the buttons, forms, and menus designed to give you a seamless experience. You type in your destination, check-in and check-out dates, and the number of guests that'll be arriving.
Now, this is the front end in action, built using technologies like HTML, CSS, and JavaScript to ensure everything looks good and feels user-friendly.
Step 2: Sending a request
When you hit the “Search” button, your input (location, dates, number of guests) is sent as a request to the web app’s backend—the server. This is the digital equivalent of sending an inquiry to a hotel receptionist. Your browser acts as the middleman, packaging your query into a neat HTTP request and forwarding it to the server.
Step 3: The backend (server side)
Now, here's my favorite stage because the magic happens behind the scenes. The backend—powered by technologies like Node.js, Ruby on Rails, or Python’s Django—processes your request. It goes through the app’s database, checks availability, and then prepares a response. It’s like the receptionist scanning or checking the hotel’s booking system to see which rooms are available.
Step 4: The front end (client side)
Once the backend has done its job, it sends a response back to your browser. This response includes answers like a list of available apartments, with accompanying details such as images, prices, and reviews. The front end takes this data and presents it in a way that’s easy for you to digest—those sleek grids, filters, and details you see on your screen.
Step 5: Results display and user actions
The ball is in your court here. All you have to do is scroll through the options, pick an apartment, select dates, and confirm your booking. This cycle of interaction continues: every click you make sends another request to the server, which processes and updates your booking in real-time.
A practical example in action
Let’s break this down using our Airbnb example:
- UI interaction: You search for an apartment in Belfast for a weekend getaway.
- Request: Your search criteria are sent to Airbnb’s server.
- Backend processing: The server checks its database for apartments in Belfast matching your request.
- Response: A list of available apartments is sent back to your browser for your perusal.
- Display and action: You see a beautifully laid-out list of options, select one, and finalize the booking. Voila!
Characteristics of web applications
As we’ve already learned, web applications are designed to do more than just deliver information or allow readers to read information—they create immersive and highly interactive experiences that adapt to user needs and enable engagement. Let’s explore their characteristics, supported by real-world examples to make them more relatable.
1. Interactivity and user engagement
Unlike static websites, web apps are interactive; encouraging user participation and fostering a sense of community. Instead of passively consuming content, users can actively engage with it, manipulate it, or even create it.
Examples:
- Collaborative editing: Tools like Google Docs allow multiple users to edit a document in real-time, complete with live cursors, highlights, and comments.
- Social interaction: Platforms like Instagram enable users to post pictures, leave comments, reply to comments, and engage with polls or reels.
2. Personalization
Web apps often deliver tailored experiences based on data like user preferences, behavior, or previous interactions. Thanks to account creation and data tracking, personalization transforms a generic platform into one that feels specially designed with you in mind.
Examples:
- Netflix: By analyzing your watch history, Netflix curates a lineup of recommended shows and movies you’d likely enjoy.
- Travel apps: Apps like TripAdvisor save your favorite destinations, past bookings, and preferences, making trip planning faster and more intuitive.
3. Dynamic content updates
Gone are the days of refreshing a page to see new content. Thanks to technologies like AJAX, information changes in real-time without disrupting the user experience.
Examples:
- Live chat: Messaging platforms like WhatsApp(Web) update chats instantly as new messages arrive.
- Sports scores: Apps like ESPN provide live score updates during matches, keeping users in the loop.
4. Integration with databases
Web applications are connected to databases and APIs, where data storage, retrieval, and management happen — enabling seamless interactions across platforms and services. These databases handle everything from user accounts to product catalogs.
Examples:
- E-Commerce: Platforms like Amazon rely on databases to store millions of product listings, track orders, and manage inventory in real-time.
- APIs: Web apps often integrate with external services via APIs (Application Programming Interfaces)—for example, allowing users to log in with their Google or Facebook accounts.
5. Accessibility across devices
Modern web applications are built to be device-agnostic, adapting effortlessly to screens of all sizes. Whether you’re on a desktop, tablet, or smartphone, the app delivers a consistent experience.
Examples:
- Gmail: Whether you’re accessing it via your laptop or mobile app, Gmail offers a nearly identical set of functionalities.
- Canva: Canva works seamlessly across web browsers and mobile apps, ensuring you can edit your projects anytime, anywhere.
Moreover, the use of responsive design and progressive web apps (PWAs) ensures accessibility, making web apps available to the widest possible audience.
Why do we need a web app?
Web apps aren’t just convenient digital tools—they’ve revolutionized how we interact with technology and each other. The benefits of a web app are far beyond convenience; as they create personalized and universally accessible experiences that adapt to our needs in real-time.
1. Improved efficiency
Web applications help you streamline your business processes to help you get more done in less time and with greater accuracy. What’s more, having all your data integrated into one place gives you greater visibility of your business. A website becomes a web app when the purpose shifts from information to interaction.
One needs a web app when their business involves some sort of online transaction (e.g. booking a flight or apartment) or deeper user interactions (e.g. searching for freelancers), requesting project quotes, editing data, etc. Through a web app, you could request visitors to accept notifications so they’re constantly engaged with updates on your business services.
2. User access levels with broad functional permissions
Web apps have options for different user types: admin user, standard user, premium user, etc. So if you have a business that requires different user types, a web app is the best match for you. Also, web apps have the added advantage of working across multiple platforms, having a broader reach, and being easily accessible from anywhere.
What is a website?
At its core, a website is a collection of interconnected web pages that serve a specific purpose—whether it’s sharing news, showcasing a portfolio, or facilitating e-commerce. Most of the time, websites have one general function: they provide users with information and try to turn them into customers.
Traditionally, websites were static: fixed pages with information that rarely changed unless manually updated by a developer. Today, websites are evolving, blurring the lines between static, dynamic, and interactive experiences.
While they are built for different purposes and usually have different UIs, some of the well-known use cases are:
- News - Vancouver,
- Agencies - Adastacks, Lendingapp.
- Portfolio/design sites- Jonathandacosta, Alex Dram, Nad Chishtie
- Blogs- Emma Gannon, ONE Online, Lee From America
However, how they’re built and what they offer have come a long way.
Static vs. dynamic websites
1. Static Websites
Static websites are the simplest form, made up of fixed content stored as HTML files. Every site user sees the same content unless the developer updates the code. These sites are lightweight, quick to load, and often highly secure because they lack a server-side backend.
Use Cases for static websites include:
- Portfolios: Artists or freelancers showcasing their work.
- Event pages: Announcing details for a one-time event like a conference or concert.
- Brochure websites: Small businesses offering a concise digital presence with basic information.
Value: Static websites are beneficial, especially for their SEO performance, as they load faster and reduce bounce rates. They’re also simple to set up and maintain, making them cost-effective for smaller projects.
2. Dynamic websites
Dynamic websites, on the other hand, deliver personalized or frequently updated content. Since they’re powered by server-side technologies like databases and CMS platforms, these sites enable interactive features like login systems, search functionality, and tailored recommendations.
Examples:
- E-commerce sites: Websites like Amazon dynamically update inventory, pricing, and user-specific recommendations.
- News platforms: Sites like CBS News continuously publish breaking stories in real-time.
- Blogs: Dynamic blogging platforms such as Medium offer rich interactivity, allowing users to engage with content through likes and comments.
Value: Dynamic sites are designed for their adaptability and scalability. They work best with user engagement, offering personalized experiences while being robust enough to handle heavy traffic or complex functionalities.
Characteristics of a website
If you plan to build a successful website for your business, you need to consider some essential features.
1. Static content
One of the things to consider is having static content. Simply put, static content is not modified or processed, and in such a way, reaches the end-users. This is the best way the content stays relevant for a longer period. Users value the content they read on the website. Therefore, use fresh, interesting, and high-quality content. Also, take a longer time to review and edit your content before making it public.
2. Readability
Readability is another essential part of your content. So, consider your audience beforehand. Use synonyms and language known to your audience best. Spell correctly, be accurate, and be relevant. Two of the best examples are a cooking blog named Little Fat Boy and Intersection.
3. Easier to create and maintain
Creating a website is much easier than you think, especially with platforms like Softr. With our intuitive, no-code interface, you can build and customize a professional website in just a few clicks—no technical expertise or developers required.
From marketing websites to member-only websites, blogs, and community hubs, Softr empowers you to create and maintain diverse website types effortlessly. This means less time spent on technicalities and more time focusing on what truly matters—growing your business or community. A basic example is Animalz.
Why and when do you need a website?
A website is not just an optional asset—it’s an essential tool for growth, credibility, and audience engagement. A website helps to launch a new venture, scale your business, maintain your competitive edge; and also instantly boost your credibility as a legitimate business.
Here’s why you need a website:
1. Build credibility and trust
A professional website acts as your digital storefront, reassuring visitors that your business or personal brand is legitimate and reliable, while also establishing your reputation in a crowded market.
Examples:
- Display client testimonials or reviews prominently to build social proof.
- Use before-and-after case studies to demonstrate how your products or services deliver measurable results.
2. Expand your reach
A website breaks down geographical barriers, allowing you to connect with audiences that offline methods, social platforms, and short-lived social media trends can't reach.
Examples:
- Local businesses using SEO to rank for “plumber near me” or “best fashion designers in [city].”
- Language plugins make your services accessible to multilingual or international audiences.
3. Serves as a centralized information hub
Your website becomes the definitive source for all things related to your business or project, eliminating the guesswork for potential customers — and becoming a go-to resource for all inquiries about your business.
Key features:
- Opening time, operating hours, or appointment scheduling.
- Blogs or resource centre that provide value, positioning your business as a thought leader.
- FAQs that evolve with customer inquiries and feedback.
4. Cost-effective marketing
Websites outperform traditional marketing methods by offering sustainable, high-value returns.
Examples:
- Integrating email opt-ins to build a long-term audience.
- Publishing evergreen blog posts that generate organic traffic for years with minimal updates.
When do you need a website?
1. Launching a new business or project
Starting a new venture is both exciting and nerve-wracking. A website offers you a polished way to showcase your project from day one.
2. Transitioning into/launching an eCommerce business
If you’re running a brick-and-mortar shop or a home-based side hustle, transitioning online can feel overwhelming, but it doesn’t have to be. A website gives your business a direct line to customers without relying solely on third-party marketplaces or social platforms.
4. Competitive advantage
Let’s be real—competition is fierce. No matter how good your product or service is, there are dozens (if not hundreds) of others vying for the same audience. A website lets you rise above the noise by creating a space that’s undeniably “you.”
Key differences between web apps and websites
At first glance, it’s easy to lump web apps and websites into the same category; as they both run on your browser, right? But here's the thing: they’re different tools designed for different purposes. It’s like trying to use a hammer when what you really need is a screwdriver.
Choosing between a website and a web app isn’t just about preference; it’s about ensuring your digital presence serves your goals effectively and meets your customers where they are.
So, let’s examine these differences and clear this up once and for all.
Web apps vs. websites
What are the differences between a website and a web app?
1. Purpose and goals
A website is a digital storefront—a place where you can showcase your brand, tell your story, and invite people in. A web app, on the other hand, feels more like a toolbox—it’s designed to let users interact, solve problems, or complete tasks.
- Website example: Think about your favorite pastry shop website. It lists their menu, store hours, and contact details.
- Web app example: Now imagine a food delivery app where you can search for that pastry store, place an order, and track your delivery. That’s a web app in action.
2. User interaction
Think about the last time you used a platform online. Did you fill out a form or purchase something? If yes, you were probably using a web app. If you were simply reading or browsing, you were likely on a website.
For example, if I were to book accommodations on Airbnb (a web app), I would be interacting with features that would help me filter, book, and pay for my stay. But if I visited Animalz (a website), I would be consuming their content about content marketing. No forms to fill, no data to input—just a great read.
3. Development complexity
Websites can often be built in hours using tools like WordPress or no-code platforms like Softr. Anyone could build stunning websites over a weekend to kickstart their businesses. But web apps? They’re a different ballgame (not with Softr, though😉).
The complexity comes from the functionality. For example, if you’re building an app where users can log in, track orders, or collaborate, every feature needs rigorous testing to ensure a seamless experience. Tools like Softr have made this easier with no-code solutions, allowing ANYONE (even non-developers) to create robust web apps.
4. Authentication and security
Think of a blog or portfolio website—most don’t need you to log in, because you’re just there to consume information. But web apps like your banking platform are not accessible without authentication.
This is why security is paramount in web apps as they require multiple layers of data encryption and validation to ensure user information is protected.
When to choose a website vs. a web app
Conclusion
Choosing between a website and a web app isn’t just a technical decision—it’s a strategic one. If you’re building something for your audience, it’s about choosing a solution that adapts to your needs and grows with you. That’s where Softr stands out.
Whether you’re setting up a straightforward website to showcase your brand or creating a fully interactive and dynamic web app to transform user experiences, Softr gives you the power to build without limits.
Take a moment to explore how others have harnessed its potential. For example, the Basic Income Academy used Softr to go from concept to execution, creating a platform that tackles poverty by consolidating resources, fostering connections, and empowering change-makers globally.
Similarly, the UN International School built a student portal that simplified access to effective emotional support for the students, all without the need for extensive technical expertise. These stories aren’t just testimonials—they’re blueprints for what you can do and achieve with Softr.
And here’s the best part: what makes Softr unique isn’t just the platform’s flexibility or its drag-and-drop ease of use. It’s the fact that Softr is living proof of what it offers. The very website you’re on right now? Built with Softr.😁 Every interaction, every block, every seamless flow—crafted using the same tools you’ll have at your fingertips.
You don’t need a developer’s background or a designer’s touch. With built-in templates, integrations, help docs, and an active and supportive community of creators, you’ll have everything you need to go from idea to execution.
Whether it’s a client portal, an employee directory, or the next big app idea, Softr ensures you spend less time worrying about technology and more time delivering value.
Ready to take the next step? Build your website or web app for free!
What is Softr
Softr is the easiest way to turn your data into powerful business apps—no code required. Connect to your spreadsheet or database, customize layout and logic, and share with your team or clients.
Join 700,000+ users worldwide, building client portals, internal tools, CRMs, dashboards, project management systems, inventory management apps, and more—all without code.
Join 700,000+ users worldwide, building client portals, internal tools, CRMs, dashboards, project management systems, inventory management apps, and more—all without code.
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Narek Bayadyan
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