Gather insights, streamline feedback, and enhance user satisfaction with a customizable portal tailored to your team's needs and goals.


Choose just the views and features your feedback process requires. Tailor your portal now, and update it anytime as your needs change.
Connect forms, surveys, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for user insights.
Collect, organize, and manage user feedback through a fully branded portal. Offer secure logins, user groups, and easy permissions in just minutes.
Your feedback portal is mobile-ready so users can submit and track feedback from any device—no extra design needed.
Your feedback portal is mobile-ready so users can submit and track feedback from any device—no extra design needed.
Connect with your favorite tools to automate notifications, feedback sorting, and follow-ups—no manual steps.
Allow separate logins for different user groups, so admins, moderators, and users see the feedback that matters to them.
Set detailed rules for who can submit, view, or manage feedback—customized at the group or user level.
Keep user feedback protected with robust security. Softr is fully compliant with SOC2 and GDPR standards.
Users can ask AI about feedback trends or past responses, getting instant insights right inside your collection portal with Softr.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your feedback collection portal in minutes with drag-and-drop forms and templates.
Add new survey types, analytics, or automate follow-ups as your feedback needs change—no rebuild needed.
Start with forms, then add dashboards and automate responses—all in one place, no extra tools required.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A user feedback collection portal is a secure online space where your users or customers can log in to share their feedback, suggestions, or report issues. It centralizes all feedback in one place, so you don’t have to manage scattered emails or spreadsheets. This makes it easier to organize, review, and respond to user input, helping your team improve products or services more efficiently.
Softr makes it simple to build a user feedback collection portal tailored to your needs. You can connect your data sources—like Airtable, Notion, or other tools—and create a portal where users can submit feedback, track responses, and see updates, all in one place.
No coding is required. You can start with a template or build from scratch, customize the layout, manage who has access, and brand it to match your organization. It’s fast to launch, easy to update, and flexible enough to adapt as your feedback process evolves. This helps you collect and act on feedback more effectively.
You can add a variety of features to your user feedback collection portal, depending on your workflow. Some common ones include:
\- User logins – so each user can access their own feedback submissions
\- Custom dashboards – to show feedback status, response history, or statistics
\- Forms – for submitting new feedback, suggestions, or bug reports
\- File uploads – so users can attach screenshots or documents
\- Search and filters – to help your team find specific feedback quickly
\- Tables, lists, and detail views – to display all feedback and track progress
\- Comments or status updates – for transparent communication about each submission
\- Charts – to visualize trends or categories of feedback
\- Permissions and roles – so only authorized people can access certain features
All of these can be created using Softr’s drag-and-drop editor, so you can build and adjust your portal without needing to code.
No coding is needed. You can build your user feedback collection portal completely using Softr’s visual editor. Everything from the layout to permissions can be set up and customized without writing any code at all.
Yes. You can manage multiple groups or teams within a single user feedback collection portal. Each participant only sees the feedback and data assigned to them, based on their login and role. This setup is ideal if you're gathering input from several different teams, departments, or user segments all in one place.
Softr supports a wide variety of data sources, making it easy to bring in feedback from where it already lives. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also import data from other systems using the REST API.
You’re not limited to just one source. Multiple data sources can be integrated into the same user feedback collection portal and displayed together. Most sources offer real-time, two-way syncing, so your portal and your original data stay in sync automatically.
Yes, Softr gives you full control over how users interact with your feedback collection portal. You can adjust the layout, navigation, and content to suit your workflow and branding. Each page or feature can be shown or hidden depending on who is logged in, so every user or team only sees feedback relevant to them.
You can also set up different user roles, such as contributor, reviewer, or administrator, and define exactly what each role can view or edit. For example, contributors can submit and view only their own feedback, while admins can access all submissions. You can also filter views dynamically based on the logged-in user, keeping the experience clean, secure, and personalized for everyone involved.
Yes, you can. There's no need to have your feedback data stored elsewhere to get started with Softr. You can use Softr Databases, which is integrated right into the platform and works seamlessly with any user feedback collection portal you build.
If you already have feedback data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. Plus, Softr’s REST API connector lets you pull in data from other sources. You have complete control over how your feedback data is structured and presented in your portal.
Yes, you can fully white-label your user feedback collection portal in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the portal feel like a natural extension of your organization. You can also remove all Softr branding, so users only see your identity throughout the feedback experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your user feedback collection portal. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is set up, decide which blocks go where, and set what different users see when they log in.
To display your feedback data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured feedback lists or submissions
\- List or Card blocks – to highlight feedback categories, user segments, or common suggestions
\- Detail View – to show individual feedback entries or responses
\- Forms – for submitting new feedback
\- Charts – to show insights or trends from collected feedback
\- Calendar blocks – to display timelines for feedback review or implementation
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your user feedback collection portal. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive feedback data across your entire portal.
For portals connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your feedback information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your user feedback collection portal needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like user feedback collection portals, CRMs, and internal tools—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working portal, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded feedback portals that users can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch something polished.
Yes. Softr supports a wide range of integrations so you can connect your user feedback collection portal to the rest of your stack. You can sync with tools like Slack for notifications, Intercom for support, and automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send collected feedback to another system, trigger automations based on new submissions, or display information from other tools, you can build it into your portal, without writing code.