Build a customer service CRM in minutes
Resolve tickets faster, track profiles, and monitor performance in an AI-powered customer service CRM built with AI to fit your workflow.
Build exactly what your team needs
Customize a customer service CRM setup with the exact ticket views and team dashboards you need. Add features as support processes evolve.
Centralized ticket management
Customer profile tracking
Automated case assignment
AI-powered response suggestions
Support performance dashboards
Client feedback collection
Bring all your support data together in real time
Connect tickets, customer profiles, and feedback logs with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give each support agent and manager the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give support agents, leads, and admins tailored dashboards, so each role sees just the tickets and metrics that matter to them.
User groups
Give support agents, leads, and admins tailored dashboards, so each role sees just the tickets and metrics that matter to them.
Automations
Streamline your support with Softr Workflows. Trigger native automations for ticket assignments or status updates based on team actions.
Works on any device
Access and update your customer service CRM on the go. All agent and manager dashboards are mobile-ready out of the box.
Easy, secure logins
Use Google, email, or SSO logins to give your support team fast, secure access—no IT tickets or complex setups needed.
Security
Keep customer profile data safe with SOC2 and GDPR compliance, plus fine-tuned access control at Every level of your CRM.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your customer service CRM in minutes with AI—no manual ticket system configuration or dev time needed.
Consolidate your stack
Add features like automated case assignment, AI response suggestions, or feedback forms as your team grows.
Flexible as you grow
Start with a support CRM, then add knowledge bases, agent dashboards, or feedback tools—all in one place.
Generate a custom customer service CRM with AI in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your customer service CRM. No code needed.
Describe what you need. Softr's AI builds your custom support system in minutes with all your data synced.