Collect reviews, track status, and analyze sentiment in an AI-powered portal built with AI that you customize to fit your workflow.




Customize your client feedback tracker setup with the exact steps and views your team needs. Add features as processes evolve—no code needed.





Connect feedback logs, customer contact info, and survey records from multiple tools—or manage everything in Softr Databases. Create a single source of truth for your team.
Give each user the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Your feedback tracker is mobile-ready by default. Clients can submit feedback and check status on the go without you needing to design a separate mobile app.
Your feedback tracker is mobile-ready by default. Clients can submit feedback and check status on the go without you needing to design a separate mobile app.
Build Softr Workflows to send automated resolution notifications and status updates to clients whenever their feedback is processed or resolved.
Assign different views for clients and project managers. Clients see their own submissions while your team sees a comprehensive dashboard of all active tickets.
Apply rules so clients can only view or edit their own feedback. Customize what internal stakeholders can see, such as sentiment scores or internal notes.
Protect sensitive client feedback and project info from security threats. Softr is fully compliant with SOC2 and GDPR regulations to keep data safe.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your client feedback tracker in minutes with AI—no manual setup or complex configuration needed.

Add features like AI sentiment analysis, reporting, or status automations as your feedback loops evolve.

Start with a feedback tracker, then add client portals or support dashboards—all with no extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A client feedback tracker is a secure space where your clients can log in to submit suggestions, report issues, and view the status of their requests. It keeps all satisfaction data and feature requests in one place, so you don't have to rely on scattered emails or messy spreadsheets. This makes it easier to stay organized and provide a transparent, responsive experience for both your clients and your customer success team.
Softr is the first AI-native platform for building business software. It makes it easy to build a client feedback tracker that fits the way your business works. You can describe your feedback loop to the AI Co-Builder to instantly generate your database, feedback forms, and status dashboards—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, HubSpot, and more. You have full control to adjust the layout visually, decide which clients see which feedback threads, and brand it to match your company. It's quick to get up and running, simple to update, and flexible enough to grow as your client base expands.
You can include a wide range of features in your client feedback tracker, depending on what your workflow looks like. A great feedback app usually mixes classic functional blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let your team query feedback trends conversationally, or set up Database AI Agents to automatically categorize feedback sentiment or summarize long client comments.
- Vibe Coding Blocks – Build complex, custom UI elements—like a dynamic voting board or a custom rating system—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an automatic email notification to a client when their feature request moves to 'In Progress') that trigger whenever a record is updated.
- User Portals & Logins – Securely manage access so each client only sees the feedback they submitted or specific shared product updates.
- Forms & Data Collection – Capture information with custom feedback forms, NPS surveys, and file uploads for screenshots.
- Dashboards & Charts – Visualize your CSAT scores and feedback volume with real-time charts and summaries.
- Lists & Advanced Filtering – Display and manage entries with searchable tables, kanban boards for product roadmaps, and detailed record views.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a client feedback tracker in Softr by simply describing your requirements to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like client authentication, feedback database logic, and sensitive data security—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing raw code. You describe the feedback fields and status workflows, Softr builds it, and it’s ready for your clients to start submitting requests instantly.
Yes. You can manage multiple clients or internal product teams in a single portal. Each user only sees the feedback and project data assigned to them, based on their login and role. This is useful for agencies or SaaS companies working with multiple stakeholders who need to see their own private feedback history while your internal team sees the full aggregate view.
Yes, you can. You don't need to bring your feedback history from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and integrates perfectly with the feedback forms and dashboards you build.
But if you already have feedback logs in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, или monday.com, you can connect those too. You can also use the REST API connector to bring in support tickets from other sources. Either way, you have full control over how your client feedback is structured and displayed.
Softr Databases is the recommended native, relational data source for Softr. It is built explicitly for business apps like feedback trackers, offering the highest performance, instant automation triggers when feedback is submitted, and a lightning-fast experience.
If you already have your client data elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, BigQuery, and more. You can even integrate multiple data sources into the same app—so your portal could pull in client contact details from HubSpot and store new feedback entries in Softr Databases at once. Most sources support real-time, two-way sync, so any status update in your app stays in sync automatically.
Yes, Softr gives you full control over how users experience your client feedback tracker. You can customize the layout, navigation, and submission forms to match your brand and workflow. Each page or block can be shown or hidden based on who's logged in, so every client sees only the feedback relevant to them.
You can also set up different user roles, such as Client, Product Manager, or Admin—and define exactly what each role can view or edit. For example, clients can submit new feedback and view their own history, while internal managers can change the status of requests or moderate comments. You can also create personalized views by filtering data based on the logged-in user.
This level of customization is especially useful when you're managing feedback across different accounts or product lines in the same app. It helps keep the experience clean, secure, and tailored to each client's specific relationship with you.
Yes, you can fully white-label your client feedback tracker in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the tracker feel like a natural extension of your company's product or service. You can also remove all Softr branding, so your clients only see your company's identity when they log in to share their thoughts.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your client feedback tracker. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is laid out, decide where the submission forms go, and set what clients see when they track their requests.
To display your feedback data, you can add different types of blocks depending on what you need:
- Table blocks – to show structured feedback lists and priority status
- List or Card blocks – to highlight feature requests or common suggestions with imagery
- Detail View – to show one specific piece of feedback, including comments and attachments
- Forms – for capturing new feedback and bug reports
- Charts – to show aggregate satisfaction trends or NPS benchmarks
- Calendar blocks – to display when requested features are scheduled for release
If your feedback process changes later, it's easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All client feedback and contact data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your app. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive client information across your entire app.
For trackers using Softr Databases, your data is stored in Softr's secure environment, with all data hosted in Europe (Germany) and SOC 2 Type II compliance. For apps connected to external data sources like Airtable or HubSpot, Softr doesn't store your feedback data—it just displays it in real time based on your access settings. You're always in control of your client's data and who can view or edit it.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile, custom code that is hard to maintain or secure—Softr builds your client feedback tracker on top of a stable, business-grade foundation.
We handle the "boring 80%" (like client authentication, secure database hosting, and granular permissions) natively, so you don't have to. This solves the "Day Two" problem of AI: you get the speed of instant generation without the headache of managing raw, unreliable code. Your tracker is secure, scalable, and ready for your clients to start submitting feedback from day one.
Softr is the first AI-native platform for building business software. Unlike pure "vibe coding" tools that generate fragile code, or traditional no-code tools that require manual configuration of every form and list, Softr's AI Co-Builder creates feedback trackers on top of a secure, production-ready foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your feedback database, submission forms, and roadmap logic in minutes, then use visual controls for precise editing of the user interface. You get the speed of AI with the reliability of business-grade infrastructure (auth, roles, permissions, and hosting) already built-in. It's designed for customer success and product teams who want to move from prototype to a live client portal on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your client feedback tracker to the rest of your tech stack. You can automate tasks using Softr Workflows, like notifying your Slack channel when high-priority feedback is submitted, or sync with tools like Intercom and Stripe. Softr also supports REST API and webhooks for more advanced product development workflows.
Whether you need to push feedback into Jira, trigger an automated 'Thank You' email, or display customer health scores from another tool, you can build it into your tracker without writing code.
Describe what you need. Softr's AI builds it in minutes. Get started for free, no code required.