Collect and analyze client feedback seamlessly with a customizable tracker that adapts to your business needs and enhances client satisfaction.


Build a feedback tracker that fits the way your team works. Add only the features and views you need, and update your setup anytime—no code required.
Connect spreadsheets, feedback forms, and survey tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for client insights.
Easily set up secure, branded forms and surveys for client feedback. Assign access and personalize dashboards to gather and manage responses quickly.
Clients can submit feedback or review surveys from any device. Responsive design means no extra setup needed.
Clients can submit feedback or review surveys from any device. Responsive design means no extra setup needed.
Connect with your tools to automate feedback follow-ups, notifications, and data collection workflows.
Create different client groups for tailored access to surveys—ensuring each client sees only relevant forms and results.
Set rules to control who can submit, review, or manage feedback. Permissions are easily managed for each client group.
Keep client feedback secure and confidential. Softr is SOC2 and GDPR compliant for peace of mind.
Product teams can ask AI for insights or trends—get answers instantly, built right into your client feedback tracker app.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your client feedback tracker in minutes with pre-built forms and drag-and-drop blocks.
Easily adjust surveys or add new feedback forms as your client needs and workflows evolve.
Manage feedback, forms, and reporting—all in one place, without switching between tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A client feedback tracker is a secure online space where you can collect, manage, and review feedback from your clients or customers. It centralizes all feedback submissions, making it easier for your team to monitor trends, respond to comments, and improve your products or services. By having everything in one place, you eliminate the need for scattered emails or spreadsheets and ensure feedback is organized and actionable.
Softr lets you create a client feedback tracker that fits your team’s specific needs. You can connect it to your existing data sources, such as Airtable, Notion, or Google Sheets, and set up a tracker where clients can submit feedback, track the status of their suggestions, and see updates, all in one place.
You don’t need any coding experience. You can choose a template or start from scratch, customize the layout, set user permissions, and match it to your brand. It’s easy to launch, simple to update, and flexible enough to grow as your feedback process evolves. It keeps everything organized and gives your team a clear way to act on client input.
You can include a variety of features in your client feedback tracker, depending on your workflow. Common examples include:
\- User logins – so each client or team member can access their own feedback submissions or dashboards
\- Custom dashboards – to display feedback trends, statuses, or response rates
\- Forms – for submitting feedback, feature requests, or bug reports
\- File attachments – so users can upload screenshots or supporting documents
\- Search and filters – to quickly find relevant feedback or sort by topic
\- Tables, lists, and detail views – to display feedback items, progress, or priorities
\- Status updates or comments – to keep communication about each feedback item in one place
\- Charts – to visualize feedback trends or response times
\- Permissions and roles – to ensure users only see what’s relevant to them
All features can be built using Softr’s drag-and-drop tools, so you don’t have to write any code. You can easily update or enhance your tracker as your needs change.
No coding is necessary. You can build your client feedback tracker entirely with Softr’s visual editor. Every aspect, from layout to permissions, can be customized without having to write a single line of code.
Yes. You can manage feedback from multiple clients or teams within a single client feedback tracker. Each user only sees the feedback and data assigned to them, based on their login and role. This setup is especially helpful for agencies, consultancies, or any organization collecting and tracking feedback from several stakeholders at once.
Softr supports a wide variety of data sources for your client feedback tracker. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in feedback data from other sources using the REST API connector.
You’re not limited to just one source. Multiple data sources can be integrated into the same feedback tracker, allowing you to display them side by side. Most sources also support real-time, two-way syncing, so updates in your tracker or your data source stay in sync automatically.
Yes, Softr gives you full control over how users experience your client feedback tracker. You can tailor the layout, navigation, and content to fit your team’s workflow and brand. Each page or section can be shown or hidden based on the user’s role and login, ensuring that each user sees only the feedback relevant to them.
You can set up different user roles, such as client, admin, or team member, and define exactly what each role can view or edit. For example, clients might only see their submitted feedback, while internal team members can review and manage all feedback entries. You can also create personalized views by filtering feedback based on the logged-in user.
This level of customization ensures a clean, secure, and user-specific experience, especially when tracking feedback from multiple clients or teams within the same app.
Yes, you can. You don’t need existing data from another tool to start building your client feedback tracker with Softr. If you’re starting from scratch, you can use Softr Databases, which are built into the platform and integrate seamlessly with your feedback tracker.
If you already have feedback data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can even use the REST API connector to bring in data from other sources. Either way, you have complete control over how your feedback data is organized and displayed in your tracker.
Yes, you can fully white-label your client feedback tracker in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the tracker feel like a natural extension of your organization. You can also remove all Softr branding, so users interacting with your feedback tracker will only see your company’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your client feedback tracker. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your feedback data, you can add different types of blocks depending on your needs:
\- Table blocks – to show structured data like feedback submissions or status updates
\- List or Card blocks – to highlight individual feedback items or categories
\- Detail View – to show the specifics of a single feedback entry
\- Forms – for collecting new feedback
\- Charts – to visualize trends and insights
\- Calendar blocks – to track timelines or review cycles
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and interact with your client feedback tracker. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive feedback data across your tracker.
For trackers connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your feedback data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your client feedback tracker needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like client feedback trackers, CRMs, and internal tools—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working feedback tracker, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded feedback trackers that your team or clients can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch something polished.
Yes. Softr supports a wide range of integrations so you can connect your client feedback tracker to the rest of your stack. You can sync with tools like Slack for notifications, automate tasks using Zapier, Make, and N8N, and even integrate with project management platforms. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send feedback data to another system, trigger automations based on feedback submissions, or display information from other tools, you can build it into your feedback tracker, without writing code.