Knowledge Base

Build your own client feedback repository, no code required

Gather, organize, and analyze feedback with a customizable repository tailored to fit your team's workflow and client engagement process.

A user interface displaying a client feedback repository with organized feedback entries, filter options, and action buttons for managing responses.
client feedback repository mobile ui
Loved by 800,000+ teams around the globe
Data Management

Centralize all your client feedback data

Connect spreadsheets, feedback tools, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for client insights.

Explore all data sources
Power

Give every user a custom, secure experience.

Deliver a fully branded knowledge base with tailored access for clients, partners, or team members. Ensure secure logins and permissions in just minutes.

Easy, secure logins

Your knowledge base is mobile-ready by default, so users can browse articles and resources from any device.

Works on any device

Your knowledge base is mobile-ready by default, so users can browse articles and resources from any device.

Automations

Connect with your workflow tools to automate content updates, notifications, or feedback collection.

User groups

Create different user groups for clients, partners, or internal teams—each with access to relevant resources.

Advanced permissions

Set detailed permissions for who can view, edit, or contribute to knowledge base articles at every level.

Security

Keep all knowledge base data safe. Softr ensures SOC2 and GDPR compliance with robust access controls.

AI Magic

Give teams an AI knowledge helper

Teams can ask AI for answers or insights from your knowledge base—built-in and always available inside your Softr app.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building client feedback repository

Easy, fast setup

Launch your client feedback repository in minutes with simple drag-and-drop building blocks.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add features like tagging, search, or analytics as your feedback workflows evolve—no rebuild needed.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Keep all client feedback, notes, and insights in one place—no more switching between tools.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom feedback repository in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
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Frequently asked questions

What is a client feedback repository?
What are the benefits of building a client feedback repository with Softr?
What types of features can I build into my client feedback repository?
Do I need to know how to code to build a client feedback repository in Softr?
Can I manage multiple clients or teams in the same client feedback repository?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my data in another tool?
Can I white-label my client feedback repository in Softr, including using my own branding?
Can I customize the design and layout of my client feedback repository?
How secure is my data in Softr apps?
How much does it cost to build a client feedback repository with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

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